Documentation Index

Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt

Use this file to discover all available pages before exploring further.

Field Mobile App Home

  • Updated on Jun 10, 2026
  • Published on Apr 29, 2026
  • 15 minute(s) read
Prev Next
Core Product

Field Mobile App

ServiceTitan's new Field Mobile App improves technician workflows with a faster, more intuitive design built specifically for iOS, iPadOS, and Android phones and tablets. If you’re transitioning from the legacy ServiceTitan Mobile App, we recommend that you review the resources below and train accordingly to make the transition as smooth as possible.

Product overview

See the Field Mobile App in action

ServiceTitan's new Field Mobile App improves technician workflows with a faster, more intuitive design built for iOS, iPadOS, and Android phones and tablets.

Mobile and tablet views of a schedule for Andrew's jobs and appointments.            

Commercial businesses

Tip: If the video doesn't play in full screen, tap More then Fit Screen .

Residential businesses

Tip: If the video doesn't play in full screen, tap More then Fit Screen .

Release notes

Current and upcoming Field Mobile App releases.

Note: App improvements will roll out first, followed by new features, over a two-week period.

Setup

Before you can start using the Field Mobile App, your office administrator needs to set up your technician profile and configure the required permissions.

Administrators: Setup

Setup checklist

Set up managed technician profiles

Existing ServiceTitan Mobile credentials work as-is. New customers need to create technician profiles with a username and password.

Enable technician permissions

Enable any specific permissions needed for technician profiles.

Select pilot technicians and share download instructions

Start with a few technicians to test the new app. Share the two-page download guide with your team.

Download the administrator upgrade checklist

Use this checklist to make sure your team is fully prepared for a smooth transition.

Ensure technician devices meet the minimum requirements

All Apple devices using the Field Mobile App must be on iOS 17.4 or newer. All Android devices must be on OS 11 or later.

Take technician training

Take the Residential or Commercial Essentials course on Academy before going live.

Included for all customers

The Field Mobile App is available to all ServiceTitan customers. Download it now to get familiar while you await your upgrade date.

Rollout timeline

Rollout of the new Field Mobile App has started for select customers and continues through 2026. You'll be notified by email before your upgrade date. Register for a live webinar to learn more.

Note: While the new Field Mobile App is packed with exciting features, it may not yet fully support all your needs, as some functions of the existing ServiceTitan Mobile App are still in development. Sign in and start exploring when you're ready. You'll still have access to the existing app for as long as you need or until your account becomes fully eligible for an upgrade—whichever comes first. For more, see the functionality comparison table.

Administrators: Technician and feature settings

Technician profiles & settings

Timekeeping settings

GPS & auto-arrival settings

Required form settings

Key workflows

The Field Mobile App syncs automatically with the office, ensuring technicians always have the latest information to complete their jobs efficiently. Technicians using the Field Mobile App can review the core workflows below for step-by-step guidance on using the app.

Basics

Get oriented with the app layout and day-to-day foundations.

Industry best practices

To avoid issues and inconsistencies, you shouldn't use the Field Mobile App and legacy ServiceTitan Mobile app at the same time.
Regularly update the Field Mobile App to the newest version. This ensures you're using the most up-to-date version of the app with the latest features and enhancements.
Use the Next sandbox environment to get familiar with changes and new features in the upcoming release.
If you were previously using the legacy ServiceTitan Mobile app:
See the before and after guide for what's changed.
See the functionality comparison table for what's available.

Explore the Field Mobile App

Work tracking and timekeeping

Track your work and log your hours so the office can process your payroll.

Track your work

Clock in, out, and take meal breaks with Legacy Timekeeping

Clock in, out, and take meal breaks with Flexible Timekeeping

Approve or dispute your payroll

Job appointment and project management

Prepare, manage, and close out jobs—including projects and membership tasks.

Prepare for job appointments

Manage job appointments

Manage projects

Log findings

Use Atlas to manage jobs

Use Field Pro to manage jobs

Manage memberships

Prepare to close out jobs

Close out jobs

Opportunity, estimate, and invoice management

Follow up on opportunities and manage estimates and invoices.

Follow up on opportunities

Build and present estimate proposals

Use estimate proposals to close roofing deals

Manage items on estimate proposals

Manage items on invoices and estimates

Manage taxes, invoices, and work orders

Finance and payment management

Offer financing and process payments.

Offer financing

Process payments

Process payments with card readers or tap-to-pay

Collect deposits on sold estimates

General

Use Fleet Pro service entries, equipment tracking, purchase orders, communications, forms, and documents.

Log service entries with Fleet Pro

Track equipment

Manage purchase orders

Manage communications

Manage notes, media, and documents

Manage forms

Troubleshooting & FAQ

Quick solutions to common issues and answers to frequently asked questions.

Frequently Asked Questions

Top five most frequently asked questions for the Field Mobile App. For more, see ServiceTitan Field Mobile App FAQ and Lee esta guía en español.

What is the Field Mobile App?

The Field Mobile App is a full-scale rebuild of the existing technician app, ServiceTitan Mobile. The Field Mobile App aims to improve key workflows so technicians have a better experience.

The Field Mobile App is fully native, meaning technicians will enjoy enhanced performance, increased security, intuitive design elements, and fewer crashes.

The Field Mobile App is optimized for phones and tablets using iOS or Android. This means technicians can use their phone while working in an attic or tablet while at a table presenting to customers.

When will the Field Mobile App be available?

The Field Mobile App is currently available for all ServiceTitan customers to download and use in their account, however we are continuing to add legacy features.

As we continue to build features and functionalities to supercharge your businesses' workflows, we recommend that you download the app now to get familiar with it.

What do we need to do to prepare for the Field Mobile App?

Review the resources and training available here and download this checklist.

Note: If your company previously used the legacy ServiceTitan Mobile app, technicians can use the same credentials to sign in to the Field Mobile App—no new credentials are needed. If your company is new to ServiceTitan, create new technician profiles with a username and password.

We recommend: 1. Talking with your technicians early about the change. 2. Giving select access to a few technicians to enable them to train others as the rollout progresses.

To avoid issues while testing the new Field Mobile App, we recommend not using the current legacy app, ServiceTitan Mobile, on the same job.

Will I still have access to the current app, ServiceTitan Mobile?

You'll be specifically notified of your company's upgrade date, based on the availability of the features you currently use. For most, it will be early 2026.

You can download the new Field Mobile App now to try it out. You'll continue to have access to the current legacy app, ServiceTitan Mobile, up through the date of your upgrade to the new Field Mobile App.

How do I clock in to enter my time in the Field Mobile App?

Check with your office to confirm the type of timekeeping you need to use: Legacy or Flexible.

If your office uses Legacy Timekeeping, see Use Legacy Timekeeping to track your work hours for how to clock in and out.

If your office uses Flexible Timekeeping, they may want you to use one of three methods: Manual, Automatic, or Continuous. For more, see Compare the different ways to use Flexible Timekeeping with the ServiceTitan Field Mobile App.

What functionality is still in progress for the Field Mobile App?

Our team is hard at work recreating classic functionality along with new features. Check the Release Notes for the Field Mobile App to see the latest features that have been added. Check the comparison table (ServiceTitan authentication required) for a more detailed breakdown of what's available.

Are the permissions for the Field Mobile App and legacy ServiceTitan Mobile app related?

Yes, some permissions are shared between both apps, but not all. For more, see Explanation of Field Mobile App technician permissions in ServiceTitan.

Related articles