Service Titan Knowledge Base

Marketing

ServiceTitan Marketing Pro

Overview: Using ServiceTitan Marketing ProMarketing Pro, COVID EditionManage Marketing Pro AudiencesCreate audiencesTrack audience email delivery historyUse marketing analyticsManage Marketing Pro functionsAssign tracking phone numbers to Marketing Pro campaignsMarketing Pro Playbook

Marketing Pro Settings

Efficiently manage your Marketing Pro settings in one place.

Set email validation preferencesManage Marketing Pro settingsManage the suppression list

Email

Manage Marketing CampaignsCreate email campaignsCreate email templatesManage Marketing Pro email templatesAdd special links and merge tags to your marketing content

Direct mail

Create Direct Mail campaignsReview Direct Mail campaigns

Reputation Management

Get started with Reputation ManagementCreate SMS surveys in ServiceTitanCreate email surveys in ServiceTitanManage reviewsRequest customer reviews from the job recordRequest customer reviews from a job on ServiceTitan MobileManage removed customer reviewsReview Requests

Ads

Marketing AnalyticsDynamic Call Tracking using DNIGoogle Ads IntegrationGoogle Analytics IntegrationMarketing Data Cleanup

Customer Portal

Empower your customers by providing them with the Customer Portal web portal they need to view their invoices, service history, memberships and accept estimates. You can also set your portal up so that your customers can make online payments.

Customer PortalUse saved payments in Customer Portal

Google Local Services Ads integration

Get started with Instant Booking through Google Local Services AdsSet up Google Local Services Ads integration in ServiceTitanConfirm a job booked with Google Local Services AdsPause or disable Google Local Services Ads integration

FAQ

Marketing - FAQGoogle Local Service Ads (GLSA) - FAQCustomer Portal- FAQReputation - FAQ

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.