Fall 2025 Release (ST-75) - Technicians

  • Published on Apr 26, 2026
  • 11 minute(s) read
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ST-75

Core Products

Atlas

[New] Work Smarter, Not Harder, with Atlas: Atlas, powered by Titan Intelligence (TI), is your new AI sidekick, built to be your team's ultimate power user. It helps you find answers faster, automate repetitive work, and keep everyone moving quickly and focused so your business can grow. Look for the Atlas icon in release notes to help you find all areas where you can make use of Atlas.

[Improvement] Get real-time help on the job with Atlas in Mobile, powered by Titan Intelligence (TI), for completing tasks faster: Field Assistant has a new name, Atlas in Mobile, but it works the same. Before, the assistant was limited to one area, but now the Atlas name will be used across other tools too. This helps make it clear which AI assistant is being used, no matter the task. See the following for more:

[Improvement] Get answers faster with Atlas in Support, the in-product chatbot that guides you through ServiceTitan: Atlas now lives in the Help Center under the Get Help button and supports you right inside ServiceTitan. It answers questions, walks you through features, and helps resolve issues on the spot. This lets you resolve issues quickly without leaving ServiceTitan. See the following for more:

Field Mobile App

[New] Download ServiceTitan's Field Mobile App today: The new Field Mobile App is available for all to download and begin using. It improves technician workflows with a faster, more intuitive design built specifically for iOS, iPadOS, and Android phones and tablets. The Field Mobile App syncs automatically with the office, ensuring technicians always have the latest information to complete their jobs efficiently. We are hard at work continuing to build out all legacy functionality, so if you don't see a feature you've been using, know it's coming soon! Download the app from the Apple App Store or Google Play Store today!
Recent updates to the Field Mobile App include:

  • 11.0.0 Release: Sales Pro integration, Location and Equipment Findings, Daily Logs, Project RFIs, and more. See the 11.0.0 Release Notes for details. 

  • 11.1.0 Release: Configurable Services, Financing Integration Charging, and Crew Timekeeping with Legacy Timekeeping. See the 11.1.0 Release Notes for details. 

  • 12.0.0 Release: Spec-based Estimate Templates and Measurements, Proposal Builder, See the 12.0.0 Release Notes for details.

See the following for more:

Financing

[Improvement] Boost job conversions with the Single Application Waterfall that sends one app to first and second look financing providers: Before, your customers had to fill out separate forms for each lender when applying for financing, causing delays and drop-offs. Now, the single application waterfalls from a first-look provider to a second-look provider if the first declines. This helps improve approval rates and gives more homeowners a chance to say yes. See the following for more:

Note: This is only available in the ServiceTitan Field Mobile App and in the Customer Portal.

Inventory

[Fix] Protect inventory accuracy with the fix to Off-Truck Consumption in Offline Mode: Before, technicians could add items to jobs even when they weren't stocked on their trucks, just by going offline. That caused inventory mismatches, confusing audits, and wrong job costs. Now, this fix restores your control so inventory counts match reality, no matter the connection.

Payroll and Timesheets

[New] Stay compliant and reduce risk with the new Meal Break Reminders feature in Timesheets, now generally available for Field Mobile App: Before, there were no alerts for missed breaks or reports to track labor law violations. Now, you get notified when it's time for a break, and administrators can see who missed or waived them. This helps avoid legal issues and gives your office better tools to manage break-time rules.

Note: This update is currently only available with the Field Mobile App. Office employees can see the reminders for their Field Mobile App users.

See the following for more:

Pro Products

Field Pro

[New] Unlock your team's full potential with Field Pro, giving your techs and sales reps instant access to the next generation of AI-powered tools in the field: Field Pro replaces Sales Pro and brings everything into one place right in ServiceTitan. Before, technicians spent too much time searching online, calling support, or flipping through long manuals to solve issues. Now, they can access equipment docs, HVAC calculators, and real-time help from Atlas using voice-to-text, without ever leaving the app. Field Pro connects every customer interaction to job data and pairs it with tools and insights to help grow revenue. Field Pro comes in two different versions:

  • Field Pro – Standard gives techs mobile access to equipment manuals, troubleshooting steps, and diagnostic tests. 

  • Field Pro – Advanced includes all that plus automatic job recordings, pre-job briefs, and performance scorecards.

If you're an existing Sales Pro customer and want to migrate to Field Pro, please fill out this form. See the following for more:

Fleet Pro

[Improvement] Track mileage automatically with the new GPS Mileage Tracking feature in Fleet Pro timesheets to help ensure accurate reporting and faster reimbursement: Before, technicians had to enter mileage manually or not at all, leading to errors and missing data. Now, mileage is logged right in the timesheet using GPS and can be reviewed or edited by administrators. This reduces manual work and keeps everything in one place for better reporting and less hassle. See the following for more:

Early Access

Equipment

[New] Track and convert more revenue opportunities with the new Equipment Findings and Pull-Through Work feature: https://servicetitan-1.wistia.com/medias/2ku3x2p4ue

This feature turns technician observations into structured "Findings" linked to equipment and service agreements. Before, notes were scattered and not tied to jobs or reports, leading to missed follow-ups. Now, you can view Findings in dashboards, convert them into jobs or estimates, and see performance reports. Managers and executives can track profitability and equipment health with scheduled reports. This feature is currently in Private Preview and has limited availability. If you're interested in joining the Private Preview, please fill out this form. See the following for more:

Forms and Media

[New] Access powerful new tools with Document MarkUps/Annotations to mark, measure, and compare project documents: Before, office and Field Mobile App teams couldn't add notes or highlights directly to shared files, which slowed project communication. Now, both office and Field Mobile App users can add markups, highlight changes, and measure right on documents using Apryse Web SDK. This helps keep everyone aligned during all project stages—from bidding to build-out. This feature is currently in Private Preview and has limited availability. If you're interested in joining the Private Preview, please fill out this form. See the following for more:

Job Planning and Management

[New] Optimize job site reporting with the new Daily Log feature: You can now quickly capture daily updates without juggling fieldwork. This improves the accuracy and timeliness of job reports, which Project Managers use to generate formal Daily Logs. It reduces back-and-forth, enhancing communication and keeping everyone on the same page. This feature is currently in Private Preview and has limited availability. If you're interested in joining the waitlist for the Private Preview, please fill out this form. See the following for more:

[New] Track and manage RFIs and Change Order Requests with the new RFI & Change Order Request Management feature: This helps construction teams stay organized and avoid delays by giving clear tools to handle changes and questions. Before, teams used email and spreadsheets, which caused confusion, wasted time, and led to cost overruns. Now, field staff and office teams can work together better, with a shared process that keeps everything in one place. This feature is currently in Private Preview and has limited availability. If you're interested in joining the Private Preview, please fill out this form. See the following for more:

Release ST-75.1

Core Products

Estimates

[New] Quickly copy entire Item Groups with the new Duplicate Item Group feature to save setup time: Before, you had to rebuild item groups from scratch if the same service was needed more than once. Now, office teams can duplicate item groups with all items, prices, and costs included. This helps when quoting recurring work like seasonal tune-ups or multi-zone installs. Everything copies over in one step, reducing manual work. See the following for more:

[New] Control what customers see by using the new Hide Line Items feature on Estimates: This helps keep printed estimates focused only on what matters—like chargeable materials and services. Before, every item appeared on the estimate, even $0 items, which could cause confusion. Now, you can select to hide non-billable items for a cleaner, more tailored printout. See the following for more:

Field Mobile App

Download ServiceTitan's Field Mobile App today: The new Field Mobile App is available for all to download and begin using. It improves technician workflows with a faster, more intuitive design built specifically for iOS, iPadOS, and Android phones and tablets. The Field Mobile App syncs automatically with the office, ensuring technicians always have the latest information to complete their jobs efficiently. We are hard at work continuing to build out all legacy functionality, so if you don't see a feature you've been using, know it's coming soon! Download the app from the Apple App Store or Google Play Store today!
Recent updates to the Field Mobile App include:

  • 13.0.0 Release: Meal break notifications, PDF forms, new ID TECH and BBPOS card readers, payroll approval, and Fleet Pro mileage tracking. See the 13.0.0 Release Notes for details. 

See the following for more:

Payments

[Improvement] Speed up collections with online invoices through QR Code, helping you get paid faster: Before, you had to send payment links by email or text, and payments often lagged after the visit. Now, technicians can show a QR code for homeowners to scan and pay the online invoice on their device, boosting collections.
Note: This feature is only available for the legacy ServiceTitan Mobile App. It is not available in the Field Mobile App.
See the following for more:

Pro Products

Field Pro

[Improvement] Find the right part fast with Replacement Part Finder, saving time on-site and cutting costly callbacks: In the past, locating the right replacement part for specific HVAC OEM parts could take extra time during service calls. Now, the Replacement Part Finder in Field Pro shows compatible OEM parts with ease. HVAC techs can complete repairs more efficiently and keep jobs moving without delays. See the following for more:

Release ST-75.2

Core Products

Estimates

[New] Quickly copy estimates to other customers or locations: Before, you'd need to re-create similar estimates from scratch just to send them to other customers or locations. Now, you can open an estimate, select a new customer or job, and quickly duplicate it with all the same items. This helps you move faster and keeps your data consistent. See the following for more:

Financing

[Improvement] Manage Goodleap post application tasks in the legacy ServiceTitan Mobile App to save time and streamline the post-application flow: Before, you completed many tasks in the Goodleap portal outside ServiceTitan, forcing you to switch platforms. Now you can upload stips, add project details, and attach HIC inside the legacy ServiceTitan Mobile App through Notice to Proceed. This reduces platform switching and helps you move Goodleap applications faster. See the following for more:

Field Mobile App

Download ServiceTitan's Field Mobile App today: The new Field Mobile App is available for all to download and begin using. It improves technician workflows with a faster, more intuitive design built specifically for iOS, iPadOS, and Android phones and tablets. The Field Mobile App syncs automatically with the office, ensuring technicians always have the latest information to complete their jobs efficiently. We are hard at work continuing to build out all legacy functionality, so if you don't see a feature you've been using, know it's coming soon! Download the app from the Apple App Store or Google Play Store today!
Recent updates to the Field Mobile App include:

  • 14.0.0 Release: Technician appointment summaries, Document Template Engine integration, enhancements to Timesheets, and communication private preview. See the 14.0 Release Notes for more.

See the following for more:

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