--- title: "ServiceTitan Mobile (Legacy) Home" slug: "servicetitan-mobile-legacy-home" updated: 2026-10-15T01:28:41Z published: 2026-10-15T01:28:41Z canonical: "help.servicetitan.com/servicetitan-mobile-legacy-home" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # ServiceTitan Mobile (Legacy) Home
Core Product

ServiceTitan Mobile (Legacy)

ServiceTitan Mobile empowers technicians to efficiently track their work through their mobile tablet while out in the field. This streamlines communication with the office, giving you more time to focus on your work and your customers.

New to ServiceTitan Mobile? Start here Jump to key workflows

Note: This is for the legacy ServiceTitan Mobile app. If you're using the new Field Mobile App, click here.

ServiceTitan Mobile overview

Product overview

See ServiceTitan Mobile in action

Learn how to sell estimates, collect payments, close out jobs, and more with ServiceTitan Mobile.

Setup

Before you can start using ServiceTitan Mobile, your office administrator needs to set up your Technician Profile and configure the required permissions.

Administrators: Setup

Setup checklist

Set up managed technician profiles

Create a username and password for each technician before they can sign in.

Enable technician permissions

Enable any specific permissions needed for technician profiles using ServiceTitan Mobile.

Ensure technician devices meet the minimum requirements

Review the minimum system requirements and mobile app information before getting started.

Download the technician handbook

Download the ServiceTitan Mobile technician handbook (PDF) for training reference, available in English and Español.

Included for all customers

ServiceTitan Mobile is available to all ServiceTitan customers. Contact your account administrator if you need access.

After setup is complete

Technicians can sign in, manage jobs, collect payments, sell estimates, and communicate with the office in real time.

Administrators: Technician and feature settings

Quick Start Guide

After your account administrator has set up a username and password for you:

Step 1: Reference the ServiceTitan Mobile cheat sheet for a high-level overview of key features and common workflows.

Step 2: Reference the content in the Basics and Key workflows sections below for a deeper dive into specific features and workflows.

Step 3:Download the ServiceTitan Mobile technician handbook in PDF format for training reference. You can view it on the web or print it as a single-sided or double-sided booklet. The downloadable handbook is available in both English and Español.

Basics

Core skills and navigation to get comfortable in ServiceTitan Mobile.

Industry best practices

Industry best practices

Keep your pricebook and app in sync for accurate field operations.

Track your time and work

Key workflows

Core workflows for managing jobs, finances, and field operations in ServiceTitan Mobile.

Jobs Finances General

Jobs

Finances

Finances

Manage estimates, invoices, payments, and Financing in ServiceTitan Mobile.

Manage estimates and invoices

Manage proposals

Manage items on estimates and invoices

Process payments

Offer financing

General

Troubleshooting & FAQ

Quick solutions to common issues and answers to frequently asked questions.

Troubleshooting

Troubleshooting

Check out the top five troubleshooting articles for ServiceTitan Mobile. Each article provides a clear, step-by-step solution.

Frequently Asked Questions

Frequently Asked Questions

Common questions about ServiceTitan Mobile.

How do I get my device to automatically update ServiceTitan Mobile?

Apple devices: On your device, go to Settings > App Store. In the Cellular Data section, toggle Automatic Downloads to ON, or tap App Downloads > Ask If Over 200 MB to auto-update all apps under 200 MB. For more, see Apple support.

Android devices: On your device, open the Google Play Store and tap the profile icon. Go to Settings > Network Preferences > Auto-update apps, then select Over any network or Over Wi-Fi only. For more, see Android support.

Are electronic signatures legal?

Yes. The Uniform Electronic Transactions Act (UETA) and the ESIGN Act provide that electronic signatures have the same legal effect and enforceability as handwritten signatures throughout the United States. In Canada, PIPEDA regulates electronic signatures and the Uniform Electronic Commerce Act (UECA) provides for their enforceability (except in Quebec, which has its own version of the UECA). E-signed documents are legally binding.

What are the requirements for an e-signature to be valid?

Five requirements must be met:

1. Consent to do business electronically: The signer must consent to using an electronic signature, which requires certain disclosures before signing.

2. Intent: The signer must intend to sign the document and agree to what they are signing. This can be demonstrated by the customer entering their name in the signature box, whether typed or drawn.

3. Association of the signature with the record: The signature must be connected to the document being signed, either by indicating how it was created or by adding a graphical or textual statement to the signed record.

4. Signed copies: Everyone who signs should receive a fully executed copy of the signed agreement.

5. Record retention: Electronic documents and signatures must be retained and able to be reproduced by all parties entitled to the document. ServiceTitan provides a software solution for each of these requirements.

Why don't I see every section on my scorecard (Service, Maintenance, Sales, and Install) in ServiceTitan Mobile?

Depending on your company's setup, you may not see every section of the dashboard. For example, if you are a technician who installs HVAC systems, you might only see the Total and Install sections because you only work jobs in the HVAC install business unit.

Is there a Spanish version of ServiceTitan Mobile for technicians?

No, ServiceTitan Mobile is currently only available in English. For more on ServiceTitan Mobile, see the Mobile Handbook.

 The user record for a field technician in ServiceTitan, containing schedule, skills, pay rates, certifications, and performance history. **What it does:** Centralizes all information needed to schedule, pay, and evaluate a technician from a single record. **Also called:** Tech profile, Field user record **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) The time range communicated to a customer for when a technician will arrive. **What it does:** Sets customer expectations proactively, reducing 'where's my tech?' calls and improving satisfaction scores. **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) Integration with third-party financing partners (e.g., GreenSky, Wisetack) that lets customers apply for financing on large jobs. **What it does:** Increases average ticket size and close rates by removing price barriers for customers who can't pay upfront. **Also called:** Customer financing, Payment plans **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) **a.k.a.** Customer Financing A sales tech sells an estimate. -or- A service, maintenance, or install tech sells an estimate. -or- A CSR sells an estimate over the phone. Let's say the estimate total is below the sold threshold (the customer wants to schedule the work, but hasn't fully decided). [Learn more →](https://help.servicetitan.com/docs/understanding-estimates-vocab) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)