Barcode scanning in ServiceTitan Mobile

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Overview

Technicians can scan item barcodes using the device camera when adding items to estimates or invoices.


Who uses this feature

  • Technicians

  • Applies to all business types

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

Things to know

  • When a technician scans a barcode, the data is compared with the barcode data in your Pricebook. The item is suggested to the technician if the ServiceTitan finds the match.

Add items to estimate or invoice using barcode scanning

  1. In the Overview tab, tap View Job to open the job you want to work with.

  2. On the job record screen that opens, in the side menu tap Estimates or Invoice.

  3. If you select Estimates, the Estimates screen opens.

    1. Tap the estimate you want to add items to.

      1. To add equipment, tap Add Items

      2. To add a material, tap Material, then tap Add.

    2. On the Categories screen that opens, tap Scan to Add

  4. If you select Invoice, the Invoice screen opens.

    1. To add equipment to the invoice, tap Add Items.

    2. To add a material to the invoice, from the Actions dropdown, tap Materials, then tap Add.

    3. On the Categories screen that opens, tap Scan to Add.

  5. Scan the barcode. The item details screen opens.

    Note: The ServiceTitan mobile brings the items added to the Invoice or Estimate in ServiceTitan > Pricebook. For more information, see Inventory barcode scanning.

  6. When finished, tap Add to Estimate or Add to Invoice, then tap Done.

Supported Barcodes

Type:

  • One-Dimensional

  • Two-Dimensional

Name / Type

Additional details

Importance:

  • 1 lowest

  • 5 highest

  • 0 not needed

1D

UPC-A

https://en.wikipedia.org/wiki/Universal_Product_Code#Composition

5

1D

UPC-E

https://en.wikipedia.org/wiki/Universal_Product_Code#UPC-E

5

1D

EAN-13

https://en.wikipedia.org/wiki/International_Article_Number

5

1D

Standard 2 of 5

Note: This barcode is functional with IMA but not with the Tech app.

https://en.wikipedia.org/wiki/Two-out-of-five_code

0

1D

Interleaved 2 of 5

https://en.wikipedia.org/wiki/Interleaved_2_of_5

5

1D

Codabar

https://en.wikipedia.org/wiki/Codabar

0

1D

Code 39

https://en.wikipedia.org/wiki/Code_39

3

1D

Code 93

https://en.wikipedia.org/wiki/Code_93

3

1D

Code 128

https://en.wikipedia.org/wiki/Code_128

4

2D

QR Code

https://en.wikipedia.org/wiki/QR_code

5

2D

PDF417

https://en.wikipedia.org/wiki/PDF417

3

2D

Data Matrix

https://en.wikipedia.org/wiki/Data_Matrix

4

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