Overview
Review the new features and improvements coming soon in ServiceTitan's 18.0 Field Mobile App Release.
This release rolls out in phases. Improvements will appear first, followed by new features, over a two-week period. You may not see all changes at once.
To check your release version, open the Field Mobile App and go to Menu 
> About 
. For steps on how to manually update your release version, see Update the Field Mobile App.
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New
Order measurements from the field to keep roofing estimates moving forward: Roofing and exterior technicians previously had no way to order aerial property measurements from the ServiceTitan Field Mobile App. While on a job site, they had to call the office, return to their desk, or open a separate provider app—such as EagleView, GAF QuickMeasure, or Hover—outside of ServiceTitan to request a measurement. That creates delays, requires manual handoffs, and slows down estimate creation. With this release, a native Measurements section is now available on the Job Info screen. Technicians with the Order Measurements permission can tap a single button to launch the ordering flow, submit the order, and watch it appear in the list—all without switching apps. For more, see Order and view roofing measurements in the ServiceTitan Field Mobile App.
Log vehicle service records from the ServiceTitan Field Mobile App with Fleet Pro Service Entry on Mobile: Before, Fleet Pro's Service Entry workflow was only available on desktop. After completing vehicle maintenance in the field, technicians had to wait until they returned to the office or found a computer to log the service record—sometimes hours or days later. With Fleet Pro Service Entry on Mobile, technicians can open the ServiceTitan Field Mobile App, navigate to the Fleet Pro entry point, and complete the full service entry immediately. The 3-step form captures vehicle details, service type and cost, odometer reading, notes, and attachments. After submission, the form closes and the technician returns to the Field Mobile App. An active network connection is required—offline entry is not supported in this release. For more, see:
Manage your schedule from the field with a mobile calendar in the Field Mobile App: Before, technicians in the ServiceTitan Field Mobile App could only see their appointments in list form. There was no way to view free time between appointments or create Non-Job Events (NJEs) from mobile. With the Mobile Calendar, technicians now have a calendar view that shows their full schedule and highlights open time gaps with duration labels. Technicians can also create NJEs directly from their device. Calendar data is cached for up to seven days so technicians can view their schedule and queue changes even without a connection. For more, see:
Scope project visibility and take action on project jobs in the Field Mobile App: Before, administrators had no way to scope which projects a salesperson or technician could see—either all projects were visible via search, or none were. Employees also could not act on project jobs they weren't directly assigned to, which required dispatchers or office staff to manually reassign jobs before a sales manager could step in. Booking a follow-on job required leaving the project entirely and re-entering customer and location details by hand, adding friction and creating risk of mis-linked jobs. Now, new or updated permissions help set the right scope for each technician or role:
Search All Projects which is the renamed version of the existing Enable Projects Search permission, which grants tenant-wide project visibility.
View My Projects permission, which scopes results to only projects the user sold or is assigned to).
A new Project-Associated Job Actions permission lets authorized users act on any job within a visible project without being directly assigned to it, while still respecting their existing action-level permissions.
Users with the existing Book Job permission can now book a follow-on job directly from the project detail screen, with the customer name and location pre-filled and the new job automatically linked to the project.
For more, see Take actions on project jobs in the ServiceTitan Field Mobile App.
Improvements
Manage and sell estimates on completed jobs: Before, key estimate actions were unavailable on completed jobs in the Field Mobile App. Selling follow-on work, editing estimates, and adding materials required switching to the Opportunities section of the app to sell an estimate on a completed job or waiting until returning to the office. Now, you can take a full set of estimate actions directly on completed jobs—sell an estimate, edit sold and unsold estimates, duplicate, rename, delete unsold estimates, add materials, add notes, add attachments, add findings, add energy savings, assign thumbnails, and generate Spec-Based Estimate Templates (SBETs)—from the Field Mobile App, online or offline. Generating SBETs requires an internet connection. All other actions support offline use and sync automatically when connectivity is restored. For more, see Add estimates, notes, and more to completed jobs in the ServiceTitan Field Mobile App.
Capture follow-up work and documentation on completed jobs in the Field Mobile App: Before, field users had no way to add new content to a job once it was marked complete. Estimates, notes, photos, purchase orders, and forms could only be added while a job was active, which forced technicians and salespeople to call the office or return to legacy tools after the fact. Now, five actions are available directly on completed jobs in the Field Mobile App: adding custom estimates, adding template-based estimates, adding notes, adding media, creating or editing purchase orders, and duplicating ServiceTitan forms. All actions work both online and offline using existing creation flows, so there is no new workflow to learn. For more, see Add estimates, notes, and more to completed jobs in the ServiceTitan Field Mobile App.
Improve the tablet experience with Field Mobile App Tablet User Interface Optimizations: Previously, the Field Mobile App displayed the same layout on tablets as on phones and content stretched awkwardly across a larger screen with excessive whitespace, no use of the extra horizontal space, and sections like Notes and Forms opening as full-screen takeovers that hid all job context. Bottom sheets, such as the Pricebook appeared as small floating panels at the bottom of the screen, and you had to navigate into a job before accessing quick actions like Directions or Contact. With this improvement, tablets now use a layout built for the larger screen: a side navigation panel on the Job Details page, split-view layouts for Notes, Forms, Jobs, and Opportunities on iOS, an inline map with an automatic route preview in the Location section, enlarged bottom sheets, global padding and spacing cleanup for proper screen fill, and quick action buttons surfaced directly on job cards and the job header. For more, see Use the tablet-optimized layout in the ServiceTitan Field Mobile App.
See your schedule sooner with a faster, more reliable Field Mobile App home screen: Previously, the Field Mobile App had to finish downloading all job data before displaying any jobs on the Home screen. On large accounts, this could take tens of seconds or longer, and if any linked data was missing, jobs could disappear entirely or show up hours into a shift with no explanation. The app also gave no visual feedback while loading, leaving technicians with no way to know whether data was on its way or something had gone wrong. With this improvement, jobs appear on the Home screen as soon as minimum required information is ready. New sync icons on each job card show which jobs are fully loaded and which are still syncing. A Refresh in progress indicator appears automatically during background data downloads. If a job card fails to load, a warning chip on the card and a yellow global banner let technicians retry a single job or all jobs with one tap, without restarting the app. For more, see Explore the main layout of the ServiceTitan Field Mobile App.