Overview
Field technicians can log vehicle service records directly from the Field Mobile App. This opens the Fleet Pro Service Entry form, letting technicians record service details, costs, and vehicle information while still on the job site. By capturing service entries in real time, technicians can reduce delays and improve the accuracy of their vehicle maintenance records.
Who uses this feature
Technicians
Applies to all business types
Applies to all trades
Feature configuration
The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see System requirements and mobile app information.
If you're using the Field Mobile App and need support, please contact Technical Support (through the office) or reach out directly to support@servicetitan.com.
Account configuration and office setup are required to use this feature. Please contact your office for details.
Things to know
You must be online to use this feature, as it requires an active internet connection.
This feature provides access to the Service Entry workflow only. Other Fleet Pro features are not available from the Field Mobile App at this time.
After you submit a service entry, the form closes and you return to the Field Mobile App.
Best practices
Log vehicle service entries as soon as possible after completing maintenance. Entering details while they are fresh helps ensure accuracy.
Include all relevant service line items in a single entry rather than creating multiple entries for the same maintenance visit.
Add notes and attachments in the Additional Details step to provide context for office staff reviewing the records.
Use cases
A technician finishes an oil change on a company vehicle while on a job site and immediately logs the service entry from the Field Mobile App, including the vehicle, service type, cost, and odometer reading.
A technician completes a brake replacement and attaches a photo of the receipt to the service entry for record-keeping.
A technician performs routine maintenance on multiple vehicles at a shop and logs each service entry from the Field Mobile App between jobs.
Add a vehicle service entry in the Field Mobile App
Open the Field Mobile App and tap Menu
> Fleet Pro. 
Tap the Add
icon. 
On the screen that opens:
Enter the Service Details—VIN, Category, and Service Date—then tap Next.

Enter the Services—Service Type and Cost—then tap Next.
Tip: If you need to add more services, tap + Add Service.

(Optional) Enter Additional Details—Service Center, Invoice Number, Notes (for example, the current odometer reading), and Upload Files. When finished, tap Add Service Entry.

Edit a vehicle service entry in the Field Mobile App
Open the Field Mobile App and tap Menu
> Fleet Pro. 
Tap the service entry you want to edit.

Tap Edit Service Entry.

Make your changes, as needed.