Release ST-75 - Accounting
Core Products
Atlas
[New] Work Smarter, Not Harder, with Atlas: Atlas, powered by Titan Intelligence (TI), is your new AI sidekick, built to be your team's ultimate power user. It helps you find answers faster, automate repetitive work, and keep everyone moving quickly and focused so your business can grow.
[Improvement] Get answers faster with Atlas in Support, the in-product chatbot that guides you through ServiceTitan: Atlas now lives in the Help Center under the Get Help button and supports you right inside ServiceTitan. It answers questions, walks you through features, and helps resolve issues on the spot.
Knowledge Base topic: Use the Help Center
Payroll and Timesheets
[New] Stay compliant and reduce risk with the new Meal Break Reminders feature in Timesheets, now generally available for Field Mobile App: Before, there were no alerts for missed breaks or reports to track labor law violations. Now, you get notified when it's time for a break, and administrators can see who missed or waived them.
Knowledge Base topics:
Office workflow: Enable meal break reminders for technicians
Field Mobile App workflow: Use meal break reminders in the ServiceTitan Field Mobile App
Search
[Improvement] Search faster across jobs, customers, and locations using the new Searchable Tags feature in Global Search: Before, you couldn't look up Tags directly. Now, you can type in a Tag keyword and pull up related jobs, locations, or customers in one step.
Knowledge Base topic: Use search in ServiceTitan
Early Access
Equipment
[New] Track and convert more revenue opportunities with the new Equipment Findings and Pull-Through Work feature: This feature turns technician observations into structured "Findings" linked to equipment and service agreements.
Knowledge Base topics:
Office workflows:
Field Mobile App technician workflows:
Forms and Media
[New] Access powerful new tools with Document MarkUps/Annotations to mark, measure, and compare project documents: Before, office and Field Mobile App teams couldn't add notes or highlights directly to shared files. Now, both office and Field Mobile App users can add markups, highlight changes, and measure right on documents.
Knowledge Base topics:
Office workflow: Use annotation tools in documents
Field Mobile App technician workflow: Manage project-related documents and media in the ServiceTitan Field Mobile App
Release ST-75.1 - Accounting
Core Products
Accounting
[Improvement] Add Project/Job Data Points on Inventory Returns to send project info to Intacct, giving you accurate reports: Before, returns from projects synced without project data. Now, you get the project on the header and lines when the integration settings apply.
Knowledge base topic: Understand data mapping in Intacct
Customer Relationship Management
[Improvement] Enable Statement and Invoice notification preferences to send invoices and statements to different contacts: Previously only one setting controlled who received both invoices and statements. Now, you can designate a contact to receive only invoices or only statements.
Knowledge base topic: coming soon
Release ST-75.2 - Accounting
Core Products
Accounting
[Improvement] Display dates in true Australian format across Accounting for clear, consistent records: Previously, Australian businesses saw US-style dates in Accounting screens. Now, date formatting automatically follows the Australian day-first standard.
Knowledge base topic: coming soon
Navigation
[Improvement] Jump right into your work with smarter left-menu actions: Before, clicking a menu item always opened a sub-menu. Now, clicking the menu name takes you directly to that page, and the drop-down icon opens sub-menus only.
Knowledge base topic: Browse ServiceTitan with the enhanced navigation layout
Early Access
Accounting
[New] View Job Financials to see budget versus actuals and key job-level KPIs immediately: Before, you used the job costing flyout to view margins. Now, job financials uses ledger-backed, aggregated visualizations at the job level.
Knowledge Base topic: coming soon