Overview
Quickly verify if a customer has an active membership directly in the Field Mobile app. This helps you review customer membership and available recurring service events for the customer.
Who uses this feature
Technicians
Applies to all business types
Feature configuration
The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see System requirements and mobile app information.
If you're using the Field Mobile App and need support, please contact Technical Support (through the office) or reach out directly to support@servicetitan.com.
Things to know
The names of certain screens, tabs, and so on may be different based on your selection in Menu
> Settings. For more, see Show Residential or Commercial terms in the ServiceTitan Field Mobile App.
Verify memberships in the Field Mobile App
Open your current job.
If the customer has a membership, the Membership
icon is shown under the job number and name. 
To see more details, scroll to the Location section on the Job tab and tap the customer's name.
On the screen that opens, scroll to the Membership section to see the customer's memberships, with the dates of each membership. Look at the Status to see if the membership is active or expired.
Check available recurring services in the Field Mobile App
Open your current job and:
If your default terminology is set to Residential, tap the Location Info tab.
If your default terminology is set to Commercial, tap the Jobsite Details tab.
On the screen that opens, review the recurring service events available to the customer.
If you want to mark a recurring service as complete, see Mark a recurring service as complete in the ServiceTitan Field Mobile App.