Service Titan Knowledge Base

QuickBooks Desktop 2.0 Export ErrorsLast updated on 12/29/2022

Errors and solutions

Error 3000 The given object ID "___" in the field "list id" is invalid.

Error 3100 The name of the list element is already in use.

Error 3120 Object "___" specified in the request cannot be found.

Error 3120 There is an invalid reference to QuickBooks AR Account "Accounts Receivable" in the invoice. QuickBooks error message: Invalid argument. The specified record does not exist in the list.

Error 3140 There is an invalid reference to QuickBooks Item "Shipping" in the Bill line. QuickBooks error message: Invalid argument. The specified record does not exist in the list.

Error 3140 There is an invalid reference to QuickBooks Item "Tax" in the Bill line. QuickBooks error message: Invalid argument. The specified record does not exist in the list.

Error 3140 You cannot use the same tax item in both the line items and the transaction tax.

Error 3150 Cannot use SalesOrPurchaseMod aggregate when the item is reimbursable.

Error 3170 There was an error when modifying a ItemNonInventory. Cannot use SalesAndPurchaseMod aggregate when the item is not reimbursable.

Error 3170 There was an error when modifying a ItemInventory list, element "800000ED-1589921296". QuickBooks error message: Cannot merge list elements.

Error 3170 There was an error when modifying a Customers list, element "800165FE-1587751648". QuickBooks error message: This list has been modified by another user."

Error 3170 There was an error when modifying a Customer, element "Entity Name". QuickBooks error message: Cannot merge list elements.

Error 3170 There was an error when modifying a Vendor, element "Entity Name". QuickBooks error message: Cannot merge list elements.

Error 3170 There was an error when modifying a service item, element "Entity Name". QuickBooks error message: Cannot merge list elements.

Error 3171 An attempt was made to modify an invoice with a date that is on or before the closing date of the company.

Error 3176 This list has been modified by another user.

Error 3176 There was an error when modifying a ItemInventory/ItemService list, element "Item Name". QuickBooks error message: This list is in use by another user. Try again later.

Error 3176 To change the posting account, you must switch to the single-user mode or Invalid Reference to QB Asset/COGS/Expense To change the switch to single-user mode.

Error 3180 There was an error when saving an Item Non-Inventory list, element "########". QuickBooks error message: An expense account must be specified.

Error 3180 There was an error when saving an Item/Inventory list, element "Item Name". QuickBooks error message: An asset/posting account must be specified.

Error 3180 There was an error when saving an Item Non-Inventory list, element "Entity Name". QuickBooks error message: An income account must be specified.

Error 3180 There was an error when saving a ReceivePayment. QuickBooks error message: The transaction is empty.

Error 3200 The provided edit sequence “____" is out-of-date.

Error 3250 This feature is not enabled or not available in this version of QuickBooks.

Error 0x80040400 Critical error: Error from QuickBooks: QuickBooks found an error when parsing the provided XML text stream.

ST Error You must specify a Sales Tax Item for the Tax zone.

ST Error You must specify a QBD account for the Inventory Adjustment. Ensure the “QBD Inventory Adjustment Account” has an assigned GL account under ServiceTitan Settings > Inventory > Configuration.

ST Error Critical error: object was not processed.

ST Error Critical error: Bill update is not provided

ST Error Error has occurred when syncing customer data to QuickBooks

ST Error Dependent entity of type CreditMemo (ID = xxxxxxx) is not synced. The invoice doesn't have active items.

ST Error Create operation is not allowed due to the lock level.

ST Error LazyProxyImpl

ST error Sync failed when trying to export a batch to QuickBooks Desktop, ServiceTitan was unable to connect to the QB file that was originally set up.



Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.