What you can do with ServiceTitan Max
ServiceTitan Max connects every part of your business — from the first call to the final invoice.
Automated campaigns & reputation
Voice agents answer calls, book jobs, and recover missed opportunities automatically — 24/7.
Online scheduling & capacity planning
Dispatch Pro scores and routes every job to the right technician, maximizing revenue per appointment.
Intelligent call handling & lead recovery
Scheduling Pro and Ad Cap work together to fill your board with the right jobs at the right time.
AI-powered smart dispatching
Marketing Pro sends targeted email, SMS, and direct mail campaigns that run on autopilot.
Field recording & coaching
Let customers book directly from your website or Google — without calling your office.
Dynamic pricing & estimates
Pricebook Pro adjusts pricing based on demand, seasonality, and job type — automatically.
Next-gen mobile experience
Field Pro records every job visit for coaching, dispute resolution, and quality assurance.
Growth AI & automation
AI-powered booking requests, drip campaigns, confirmation and reschedule automations, and missed call recovery — working around the clock.
Fleet tracking & route optimization
Vehicle telematics, real-time tracking, and route optimization — fleet data feeds directly into dispatch decisions automatically.
Browse by phases
Content is organized into two phases. Select your experience — choose New Customer if you're setting up ServiceTitan for the first time, or Existing Customer if you're already on ServiceTitan and adding Max. Within each phase, articles are grouped by role so you can jump straight to what's relevant to you.
Phase 1
Onboarding
Get your team, tools, and platform configured before going live.
Follow this step-by-step guidance to get your team and platform set up before going live. Work through each article in order for the smoothest onboarding experience.
Phase 2
Go Live
Cross the finish line. Use these checklists and guides to launch confidently.
You're almost there! Complete the steps below to launch confidently and make sure nothing is missed before going live.
Phase 1
Onboarding
Get your team, tools, and platform configured before going live.
Follow this step-by-step guidance to get your team and platform set up before going live. Work through each article in order for the smoothest onboarding experience.
Phase 2
Go Live
Cross the finish line. Use these checklists and guides to launch confidently.
You're almost there. Complete the steps below to launch confidently and make sure nothing is missed before going live.