How can I increase the amount of job history a technician can see for a customer in ServiceTitan Mobile?

Problem

Technicians need to see more job history for customers in ServiceTitan Mobile.

Solution

Update technician's appointment history access

1. Go to the top toolbar and click Settings.

2. In the side panel, go to People > Technicians. The Technicians screen opens.

3. Click Edit next to the profile you want to update. 

4. On the Edit Technician screen that opens, go to the ServiceTitan Mobile Access section and edit the Appointment History Visibility. 

5. When finished, click Save Changes.

Remember, the exact steps might vary slightly depending on the version of the ServiceTitan mobile app you are using. If you can't find the settings mentioned, it might be worth checking for any app updates or looking through the app's help section for more guidance.