Overview
Now that your drivers and vehicles are set up, you can now provide your office employees access to Fleet Pro with permissions. Office employees can use Fleet Pro to track drivers’ locations and habits, re-assign vehicles when necessary, receive alerts, and more.
Who uses this feature
Fleet managers, dispatch managers, and dispatchers
Applies to all business types
Applies to all trades
Feature configuration
Account configuration is required to use this feature. Please contact Technical Support for details.
To get started with Fleet Pro, request a demo by clicking Get Started on our Pro Products page, or reach out to your Customer Success Manager (CSM) or Pro Account Manager.
Allow access to Fleet Pro
In order for office employees to use Fleet Pro and be eligible for email alerts and geofencing notifications, you need to enable access on their employee profiles.
To allow access to Fleet Pro in ServiceTitan:
Go to the navigation bar and click Settings
.In the side panel, go to People > Employees.
Click Edit for the employee you want to allow access to Fleet Pro.
Go to Permissions and search for Fleet Pro.
Ensure that View Fleet Pro is checked.

Enable or disable the following permissions to fully customize how much of Fleet Pro you want this employee to have access to:
View Live Map page
View and manage vehicle data
View and manage asset data
View and manage driver data
View and manage camera data
View and manage event report
View and manage all reports
View and manage maintenance reminders
View and manage alerts
View and manage groups
View and manage geofences

When finished, click Save Changes.
To make office employees eligible for email alerts and geofencing notifications:
Go to the navigation bar and click Settings
.In the side panel, go to People > Employees.
Click Edit for the employee you want to allow access to Fleet Pro.
From the Profile screen, click Enable Fleet Pro Access.

Now that you’ve enabled access for your office employees, you can go to Fleet Pro Onboarding Part 3: Set up Speeding and Posted Speed Limit alerts.
Want to learn more?
See Fleet Pro.