Overview
Day in review with Field Pro sends you a daily recap of your performance metrics after your workday ends, celebrating wins and highlighting opportunities for growth.
Who uses this feature
Technicians
Primarily for Residential Service business types
Applies to all trades
Feature configuration
The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see System requirements and mobile app information.
If you're using the Field Mobile App and need support, please contact Technical Support (through the office) or reach out directly to support@servicetitan.com.
Account configuration for Field Pro and office setup for day in review is required to use this feature. Please contact your office for details.
The View Field Pro permission is required to use this feature. Please contact the account administrator on your team.
Things to know
You receive a push notification when Day in Review is ready to view.
Note: To receive the push notification, check your mobile device settings and make sure you're set up to receive notifications from the Field Mobile App.
You can tap X at any time to exit the day in review.
Use cases
You want a quick summary of how many jobs you completed and your total sales for your last completed workday.
You want to see whether your sales are above or below your trailing 30-day average.
You want to watch a recommended training video tailored to a specific improvement opportunity identified from your calls.
View day in review in the Field Mobile App
Open the ServiceTitan Field Mobile App and tap Your Day in Review.
Your Day in Review screen opens. Review the slides:
Note: Day in Review advances automatically through slides. You can use the navigation controls to move Forward
, go Back 
, or Pause 
on any slide.Completed Jobs: Shows the total number of jobs you completed and your total sales for the day.
Job Summary: Compare today's sales to your average sales over the last 30 days.
Average Ticket: Compare today's average ticket to your average ticket over the last 7 days.
Celebrate Your Wins: Highlights 3 wins from your calls with brief descriptions.
Suggested Training: Highlights one key area to focus on and includes a link to a recommended training video.
Learn from your team: Shows an example from a peer technician who performed especially well in the focus area.
Team Leaderboard: Shows your ranking compared to team peers, including average ticket and close rate over your last 30 completed jobs.
When finished, tap Done or X to close Day in Review.
View previous day recaps and suggested training in the Field Mobile App
Open the ServiceTitan Field Mobile App, and tap View All next to Your Day in Review.
On the Reviews screen that opens, tap any day to open and review the recap.
To view recommended training, tap Suggested Training.
Tap a training to open it.
View day in review email
You also receive a Day in Review email with the same recap and training details shown in the Field Mobile App.
