Intacct implementations vary in terms of onboarding time. Typically, customers should expect 3–4 months.

ServiceTitan syncs both records (Customers, Vendors, Items, etc.) and transactions (Sales Invoices, Payments, Inventory transactions, etc.) with Intacct. For more information on what gets sent and how fields are mapped, see Understand data mapping in Intacct. Note that transactions exported from NEXT to Intacct will appear in your real Intacct production environment.

A department is considered a dimension in Intacct — a tagging feature for transactions. Customers typically set up departments in Intacct similarly to business units in ServiceTitan.

Locations are another way to tag transactions. Users typically create geographic locations and group their business units using this tag in ServiceTitan. Note that locations are required to be mapped on business units in ServiceTitan.

A transaction definition in Intacct corresponds to a transaction type in ServiceTitan. For example, a positive sales invoice in ServiceTitan becomes a Sales Invoice in Intacct — that Sales Invoice is the transaction definition. Other examples include Sales Credit Memo, Vendor Invoice, and PO Receiver.

An Item GL Group is a way to categorize pricebook items so they all hit the same GL Account when used on a transaction definition in Intacct. The GL Account is the account that gets booked when the transaction occurs. You assign GL Groups to pricebook items in ServiceTitan, and you assign GL Accounts to GL Groups in Intacct on the transaction definition itself.