Intacct Onboarding Step 3: Map business units in ServiceTitan to Intacct reporting dimensions

  • Updated on Mar 27, 2026
  • Published on Feb 28, 2026
  • 1 minute(s) read
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Overview

After syncing your Intacct objects with ServiceTitan, map the Intacct locations, departments, and classes to business units in ServiceTitan. This lets you use the multi-dimensional reporting in Intacct.

Who uses this feature

  • Administrators, office employees, managers, accountants, and bookkeepers

  • Applies to all business types

  • Applies to all trades

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

Things to know

  • Be sure to sync Entities and Locations, Departments, and Classes from Intacct before you map BUs in ServiceTitan to the Intacct reporting dimensions.

  • If you use a multi-entity instance of Intacct, you must map Locations to BUs.

Map business units to Intacct

  1. Go to the navigation bar and click Settings . In the side panel, go to Operations > Business Units.

  2. Select the business unit you want to edit.

  3. Click the Intacct tab.


    Editing business unit settings with options for Intacct location, department, and class.

  4. Click the Intacct Location dropdown and select a location.

  5. Click the Intacct Department dropdown and select a department.

  6. Click the Intacct Class dropdown and select a class.

  7. When you're finished, click Save.

Next step: Map pricebook items to Item GL Groups

After mapping your Intacct locations, departments, and classes to business units in ServiceTitan, you're ready to map pricebook items to Item GL Groups. For more, see Intacct Onboarding Step 4: Map pricebook items to Item GL Groups.

Want to learn more?

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