There are two different timekeeping experiences to help you with your payroll and timekeeping needs. With payroll and timekeeping, you can expect:
Enhanced efficiency and accuracy: Automate time tracking and payroll adjustments to reduce errors and administrative burden.
Optimized payroll management: With customizable pay rules and automated performance pay, you can ensure accurate payroll processing while making data-driven decisions to improve margins and efficiency.
Payroll and timekeeping
Legacy Timekeeping
Overview
Use Legacy Timekeeping to save time, reduce errors, and minimize paperwork. You can automate performance pay, track timesheets, make payroll adjustments, export reports for payroll processing, and more.
Benefits
Automatically clock technicians in from the first dispatch or first paid non-job event of the day.
Office employees can clock technicians in and out from the Dispatch Board and put them on meal breaks.
Use timesheet reports to help review timesheets all in one place.
Flexible Timekeeping
Overview
Use Flexible Timekeeping to track time for both office users and technicians within one system. You can track time against various entities such as jobs, projects, project labels, and labor types. You can also set up timesheet activities to pay varying rates depending on the type of activity.
Note: At this time, Flexible Timekeeping is available only for Commercial Service and Replacement businesses.
Benefits
Increased efficiency
Technicians can add and edit their own timesheet activities, reducing the burden of fixing every mistake made by someone in the back office.
Technicians and office employees can freely add time entries to any job or project.
Technicians can manually enter time by phase, project label, and labor type also reduces the need for back-office intervention.
Faster and accurate job costing
The ability to log office employee time on jobs and projects and being able to attribute more than just Driving and Working activities to jobs allows for a much more accurate and real-time look into gross margins at the job or project level. This gives a clearer picture of which teams or jobs are performing well early enough to make course-correcting decisions.
Streamlined payroll administration
You can set up more robust timesheet pay rules to pay different rates for different employees or technicians doing the same activity. This feeds into job costing and the payroll dashboard for review.
Differences between Legacy Timekeeping and Flexible Timekeeping
In Legacy Timekeeping, there are three ways to track time for technicians and one way for office employees:
Technician Job Time - Driving and Working
The only way to cost time to a job is to Dispatch and Arrive a technician to a job.
Technician Non-Job Time - Non-Job Events
Creating non-job events and having the technician actively choose to log into what is happening outside of the job is the only way to track non-job time.
Technician system generated Idle Time
Any time not applied to a job or non-job event just falls into a general Idle Time category.
Office time tracking
There is only one way to track office time for office employees. This time tracking is straightforward, but can't be applied or leveraged in jobs or projects.
Flexible Timekeeping is one cohesive system for both field and office. The key changes with Flexible Timekeeping include:
Job Time can now be any time entry where the job number is added to the entry
Time can also be tied to a project without a job
Technicians don't have to be assigned to a job or project to have their time added
Any office employee can also add their time to any project or job
Non-job events are no longer tied to timekeeping. They exist only for scheduling. If someone needs to track time, whether through a job or non-job, they can do so.
System-generated idle time no longer exists. You can create an entry called Idle Time that is tracked if they choose to do so, but now time between jobs can be easily tracked through a new feature called Continuous Timekeeping.
Office time can be tracked the same as technician time.
Payroll Management
Overview
Use payroll management to help you save time, reduce errors, and minimize paperwork. You can automate performance pay, make payroll adjustments, export reports for payroll processing, and more. Payroll management work with both Legacy Timekeeping and Flexible Timekeeping.
Benefits
Employees and technicians have access to their own timesheets, and can flag discrepancies immediately.
At the end of a pay period, employees can digitally sign off on their timesheet to approve its accuracy.
Automate hourly earnings and a wide majority of performance pay and commission earnings.