Overview
The Job Time Multiplier automatically credits technicians' time based on their role on the job assignment, so each technician receives the correct share of revenue without manual adjustments.
Who uses this feature
Administrators and managers
Applies to all business types
Feature configuration
This feature is currently in Limited Release and available for specific accounts. It is subject to change. Please reach out to your Customer Success Manager (CSM) for details.
Account configuration is required to use this feature.
Things to know
The Job Time Multiplier does not affect hours calculated and displayed toward Job Costing, it only affects commissions.
How job multiplier works
The Job Time Multiplier helps attribute revenue automatically based on the technician's labor type.
It multiplies the time the technician worked by the value defined in the labor type settings.
This value can be set as any decimal between 0.0 and 3.0:
0.0: Technician doesn't receive revenue for any hours worked.
3.0: Technician receives 3x their logged time on the job.
Example: If a crew of 3 works 1 hour on a job and the lead technician has a multiplier of 2x, the system attributes them with 2 hours in the revenue split. This changes their share from 33% attribution to 50%.
Set multiplier in labor type
Go to the top toolbar and click Settings
. In the side panel, go to People > Payroll.
On the Payroll Settings screen that opens, click Edit next to the Labor Types.
All labor types default to a 1 job time multiplier.
Click Edit next to the labor type and adjust the Job Time Multiplier.
Note: You can set a value as any decimal between 0.0 and 3.0, where 0.0 means no revenue is credited and 3.0 means three times the technician's logged time is credited.
Click the checkmark
to save changes.
Assign default labor type to a technician
Assign a default labor type to a technician that applies to all of their timesheet activities:
Go to the top toolbar and click Settings
. In the side panel, go to People > Technicians.
Click Edit for the technician you want to assign a labor type to.
Click the Payroll tab.
In the General Pay Details section, click the Default Labor Type dropdown and select a labor type.
When finished, click Save.
Note: The assigned labor type applies to new timesheets going forward. You can also change the labor type for individual timesheet events from the timesheet edit page.
Edit multiplier on the invoice
The multiplier is applied automatically based on the default labor type assigned in the technician's profile. However, you can manually adjust it on the invoice:
Search for and open the invoice you want to change the multiplier to.
On the invoice, click Adjust splits.
Edit the multiplier as needed for the technician and click Save.
Note: This change applies only to the selected invoice. The general multiplier for the technician's assigned labor type remains unchanged.
