Edit Service Agreements in bulk

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Overview

Edit values on existing service agreements in bulk to streamline management and save time. Fields that can be updated include agreement details, document templates, and client-specific pricing rules.


Who uses this feature

  • Administrators, estimators, project managers, operations managers, and CSRs

  • Primarily benefits Commercial Service and Replacement business types

  • Applies to all trades

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

Edit service agreements in bulk

  1. Go to the navigation bar and click Follow Up.

  2. In the side menu, click Service Agreements.

  3. From the Service Agreements page, select the agreements you want to bulk edit.

  4. Click Actions, and from the dropdown select Edit Agreements

  5. From the Edit Agreements page that opens, locate and update the fields that need to be changed. Here you can:        

    1. Use Search to find the fields you want. Editing agreements with a focus on the Account Manager field and options.

    2. Select a field, then click Replace with and choose the new value from the dropdown.                

      Note: Some fields might have the Clear selection option. This removes the current value.

      Dropdown menu showing options for service agreement template and selection actions.                

      Tip: Hover the info icon to learn more about the field.

  6. When finished, click Apply Changes.

The Agreements Edited Successfully message appears to confirm that the changes have been applied.

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