Track technician site visits with the Job Site Visit Report to verify work and validate payroll

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This is a new feature that gives a clear view of job site visits using vehicle GPS data mapped to technician assignments.

Overview of job site visits, including total jobs and average time on site.

What's new?

Before, there was no centralized way to confirm if someone actually went to a job site, how long they stayed, or how often they returned. Now, the Job Site Visit Report connects vehicle GPS data with technician job assignments to confirm job visits, track time on-site, and flag idling. You can filter by date, technician, or visit status. You can also export the data to compare with payroll records or job logs.

Resources

Before and After

Before (Current)

  1. Check job status manually to see if marked complete.

  2. Review technician timesheets separately.

  3. Cross-reference job logs, GPS, and payroll for each technician.

  4. No report to confirm physical site visit or time on-site.

  5. Rely on assumptions or manual tracking.

Impact: Risk of overpayment and reduced accountability due to missing or inaccurate field data.

Try the current workflow in your account

After

  1. Open the Job Site Visit Report.

  2. Filter by technician, date range, or visit status.

  3. See visit count, arrival/departure times, time on-site, and idling.

  4. Identify jobs marked complete with the Not Visited status.

  5. Export visit details or job summary to compare with payroll.

Impact: Improved payroll accuracy, better job verification, and increased operational visibility.

Test the changes in the NEXT environment.

Who uses this feature

  • All Business Types

    • Administrators, Managers, CSRs, Dispatchers

    • Region availability: All regions

 


How it works for your industry

Residential Service and Replacement

  • A manager checks if furnace installations were actually visited and completed by the technician assigned.

  • A payroll reviewer filters for a tech and sees one job marked "Not Visited" despite job completion—triggers a timecard review.

  • A dispatcher uses the report to confirm if return trips occurred for a warranty follow-up.

Commercial Service and Replacement

  • A commercial operations lead confirms visit frequency on a high-rise maintenance job for billing verification.

  • Fleet managers track idle time on-site to improve fuel usage and vehicle wear.

  • CSRs check service call accuracy against site visits when a commercial client disputes a charge.

Residential Construction

  • A construction manager confirms subcontractor jobsite presence during framing work.

  • Project leads verify that scheduled inspections were actually performed by reviewing visit timestamps.

  • Dispatchers validate arrival times when coordinating multiple trades on a site.

Commercial Construction

  • A general contractor ensures HVAC crews actually reach the site for duct installation across several floors.

  • Accountants use exported data to confirm labor charges for TandM (time and materials) billing.

  • Superintendents track which teams were on-site and for how long to avoid scope creep.

How to Prepare?

  1. Confirm team members have access to GPS and job assignment data in FleetPro.

  2. Identify roles responsible for payroll review and dispatch accuracy.

  3. Train managers and dispatchers on how to filter and export the Job Site Visit Report.

  4. Align timesheet and payroll processes with visit verification workflows.