Overview
When viewing a job in the Field Mobile App, the Equipment tab shows you the installed and replaced equipment at the location. You can mark installed equipment that is already on a location as serviced. This helps to accurately track equipment service history.
Tip: If the video doesn't play in full screen, tap More
then Fit Screen
.
Commercial businesses
Residential businesses
Who uses this feature
Technicians
Applies to all business types
Feature configuration
The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see System requirements and mobile app information.
If you're using the Field Mobile App and need support, please contact Technical Support (through the office) or reach out directly to support@servicetitan.com.
The Mark Equipment as Serviced permission is required to use this feature. Please contact the account administrator on your team.
Mark equipment as serviced for an invoice in the Field Mobile App
Open your current job and tap the Invoice tab.
Scroll to the Invoice Items section and tap View.
Tap the service or material you want.
Scroll to the Service Equipment section and tap Add
next to Equipment. 
Select the installed equipment then tap Service Equipment.
When finished, tap Update.
The service or material now lists the equipment it's servicing on the invoice.
Mark equipment as serviced for a location in the Field Mobile App
Open your current job and tap the Equipment tab.
Tap the installed equipment you want to mark as serviced.
Tip: You can see the equipment details, which can include age, date installed, equipment, equipment type, manufacturer, model #, serial number #, manufacturer warranty, service warranty, tags, and history.
Tap Mark as Serviced.
Search for the service or material from your pricebook then tap Add.
Tap Mark as Serviced.
The service appears on the invoice and the equipment item is attached.
