Manage Enterprise Hub networks in ServiceTitan

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Overview

Instantly view and manage tenant invites with the Enterprise Hub feature in ServiceTitan to streamline operations. Gain faster onboarding and improve efficiency across your network.


Who uses this feature

  • Administrators

  • Applies to all business types

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

Things to know

  • Contact your CSM to enable Enterprise Hub in ServiceTitan. After it's enabled, go to Settings > Integrations > Enterprise Hub to generate an invite code and send it to the network admin to add your tenant to the network. For more, see Add ServiceTitan tenants to Enterprise Hub.

  • All new Enterprise Hub users should have an Enterprise Hub network to be able to use Enterprise Hub modules.

Use Enterprise Hub networks for the local tenant

  1. Go to the top toolbar and click Settings .

  2. In the side panel, click Integrations > Enterprise Hub.

  3. On the Enterprise Hub screen that opens, view networks and their invites.
    Enterprise Hub interface showing networks and invites with join date details.

Manage networks

  1. To view all network invites, on the Networks tab, click View Invite Codes.
    Enterprise Hub interface showing networks and invites with a highlighted button for invite codes.The Invite Codes screen opens.
    List of invite codes with generation dates and identifiers for user access.

  2. To generate network invite codes, click Generate Invite Code.

  3. On the Generate Invite Code pop-up that opens, click Copy Code.
    Generate an invite code with expiration details and instructions for network admin.

The system automatically generates an invite code. Go to your Enterprise Hub account and copy the invite code on the Tenants screen. For more, see Manage Enterprise Hub settings.

Manage network invites

On the Invites tab, view all network invites.

To filter tenant invites, click Invite Status to filter tenants based on their status:

  • Pending

  • Accepted

  • Declined
    Enterprise Hub interface showing invite status options for managing tenant invitations.

To accept or reject the new invite:

  1. Click Review Details.
    Enterprise Hub showing pending invite status for David Isayan Network.

  2. In the Review Invitation window that opens, click Review Terms.
    Invitation to review terms for joining David Isayan Network Enterprise Hub Account.

  3. After reviewing the terms, click either Accept or Decline.
    Terms and conditions window with options to accept or decline the agreement.

The system updates the status  from Pending to Accepted.

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