Add ServiceTitan tenants to Enterprise Hub

  • Updated on Apr 25, 2026
  • Published on Feb 16, 2026
  • 2 minute(s) read
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Overview

Enterprise Hub is a centralized platform for multi-location businesses. Add ServiceTitan tenants to Enterprise Hub through a self-service process in both Enterprise Hub and ServiceTitan to enable faster tenant onboarding and increase efficiency.

Who uses this feature

  • Administrators

  • Applies to all business types

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

Things to know

  • Enterprise Hub (EH) Network is a centralized system that links multiple tenants for unified administrator management within a single company. Tenants under that company use the network as their EH account or EH instance.

  • Every Enterprise Hub user should have an associated network, as the system doesn't allow users without one. Contact your Customer Success Manager or technical support for details.

  • Tenants may need to log out and back in Enterprise Hub or wait until the next day to see the changes after they accept the tenant invitation.

Step 1: Grant access to Enterprise Hub Settings

Enable the Manage Enterprise Hub Settings permission in ServiceTitan to allow administrators to manage and invite tenants.

  1. In ServiceTitan, go to the top toolbar and click Settings .

  2. In the side panel, click People > Employees.

  3. Click the Permissions tab.

  4. Find the Manage Enterprise Hub Settings permission and enable it.
    Employee permissions settings for Amanda Feta in ServiceTitan account management interface.

  5. When finished, click Save Changes.

After this is enabled, administrators can manage and invite their tenants to Enterprise Hub.

Step 2: Generate a network invite code in ServiceTitan

Create and share a network invite code from the Enterprise Hub settings in ServiceTitan.

  1. Go to the top toolbar and click Settings .

  2. In the side panel, click Integrations > Enterprise Hub.

  3. Generate a network invite code and send it to the user in Enterprise Hub who is going to invite their tenant.

    Note: Invite codes expire after one month. Create a code for each tenant.

Step 3: Accept the network invite in Enterprise Hub

In Enterprise Hub, verify the code, add the tenant, and assign users to complete the invite process.

  1. Access Enterprise Hub Settings by going to enterprise-hub.servicetitan.com and logging in with your credentials.
    Note: Make sure to enable the View and Invite Tenants permissions to be able to access the Settings module in Enterprise Hub. For more, see Grant access to Settings.

  2. On the Tenants screen that opens, paste the invite code you generated in ServiceTitan into the Invite Code field.

  3. Click Check Code to verify the code and click Next. For more, see Manage tenants.
    Input field for invite code with tenant name and generated by information displayed.

  4. In the Select Users step, select the users who need access to this tenant after it is added to the network and click Finish. The system sends an invitation to the tenant.

Step 4: Review tenant invites in ServiceTitan

Go to the Invites tab to view, verify, and approve tenant invites added to the network.

  1. On the Invites tab, click Review Details to check all network invites.
    Enterprise Hub showing pending invite status for David Isayan Network.

  2. Review terms and conditions. For more, see Manage network invites.

  3. Click Accept.

After accepting the invitation, the system automatically adds the tenant to the Enterprise Hub Network and assigns it to all users.

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