How can I change when the Potential Renewal tag appears on the customer profile?

  • Published on Mar 18, 2026
  • 1 minute(s) read
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Problem

You need to adjust the time for when the Potential Renewal tag appears on the customer profile.

Solution

  1. Contact Technical Support and request a change for your Membership Renewal Months.        

    Note: Only admins can request this change.

  2. Specify how many months in advance you want the Potential Renewal tag to appear on the customer profile. You can choose from one month or more.

  3. Technical Support will make the change for you.

By following these steps, you can adjust the renewal tag appearance time.

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