Overview
When managers review payroll each pay period, they release it to technicians for sign-off or dispute. If your office uses Flexible Timekeeping, you can review and dispute individual, daily timesheets ahead of time, if needed, in the Field Mobile App. This allows you to ensure accuracy before payroll is released, saving you time at the end of the pay period.
Who uses this feature
Technicians
Applies to all business types
Feature configuration
The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see System requirements and mobile app information.
If you're using the Field Mobile App and need support, please contact Technical Support (through the office) or reach out directly to support@servicetitan.com.
This feature is currently in Private Preview and available for specific accounts. It is subject to change.
Account configuration is required to use this feature. Please contact your office for details.
The Edit Timesheets permission must be disabled to use this feature. Please contact the account administrator on your team.
Things to know
You must be online with a stable internet connection to use this feature.
Best practices
Review your timesheet at the end of each day to ensure there aren't any discrepancies. If there are, submit a dispute and include the reason.
Use cases
You notice an incorrect entry on a particular timesheet. In this case, open the individual timesheet and submit a dispute, rather than waiting until the end of the pay period.
Dispute an individual timesheet in the Field Mobile App
Open the Field Mobile App and tap Time
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On the Time screen that opens, tap More
next to the individual timesheet you want to review. 
On the window that opens, tap Dispute timesheet.
Enter the reason for your dispute, then tap Dispute.
Tip: If you want to improve the spelling, grammar, and clarity of your message or translate it to English, tap Enhance. This uses Titan Intelligence (TI) to modify your message. If you're not happy with the output, tap Revert to go back to your original message.
The individual timesheet is now marked Disputed on the Time screen.
The office will review the details of your dispute, make adjustments, and mark the timesheet as Resolved when finished.
