---
title: "On-Demand &amp; Emergency Work"
slug: "demand-service"
updated: 2026-06-04T10:30:08Z
published: 2026-06-04T10:30:08Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# On-Demand & Emergency Work Home

<editor360-custom-block data-preprocessing="true" data-sanitizationtags="svg,polyline,rect,path,line,circle,style"><div style="max-width:960px;margin:0 auto;padding:0 0 4rem;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;color:#111;"><!-- RADIO INPUTS --><input type="radio" name="view-ds" id="v-ds-bbo" checked="" style="position:absolute;opacity:0;pointer-events:none;width:0;height:0"><input type="radio" name="view-ds" id="v-ds-sbs" style="position:absolute;opacity:0;pointer-events:none;width:0;height:0"><!-- VIEW TOGGLE BAR --><div style="display:flex;align-items:center;gap:8px;flex-wrap:wrap;background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;padding:0.9rem 1.25rem;margin-bottom:1.5rem;"><span style="font-size:12px;font-weight:700;color:#64748b;white-space:nowrap;">View:</span><label for="v-ds-bbo" style="font-size:12px;font-weight:600;padding:5px 16px;border-radius:20px;border:1px solid #1e293b;background:#1e293b;color:#fff;cursor:pointer;">By Business Outcomes</label><label for="v-ds-sbs" style="font-size:12px;font-weight:600;padding:5px 16px;border-radius:20px;border:1px solid #e2e8f0;background:#fff;color:#374151;cursor:pointer;">By Workflow</label></div><!-- ===== BY BUSINESS OUTCOMES VIEW ===== --><div id="view-bbo-ds"><div style="background:#f9fafb;border:1px solid #e5e7eb;border-radius:10px;padding:10px 16px;display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:24px;"><span style="font-size:13px;color:#6b7280;flex-shrink:0;">Jump to:</span><a href="/docs/demand-service#wc-ds" style="display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:500;color:#374151;background:#fff;border:1px solid #d1d5db;border-radius:999px;padding:4px 12px;text-decoration:none;" rel="noopener"><svg width="12" height="12" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="23 6 13.5 15.5 8.5 10.5 1 18"></polyline><polyline points="17 6 23 6 23 12"></polyline></svg>Win customers</a><a href="/docs/demand-service#gtr-ds" style="display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:500;color:#374151;background:#fff;border:1px solid #d1d5db;border-radius:999px;padding:4px 12px;text-decoration:none;" rel="noopener"><svg width="12" height="12" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="1" y="3" width="15" height="13" rx="1"></rect><path d="M16 8h4l3 3v5h-7V8z"></path></svg>Schedule and dispatch efficiently</a><a href="/docs/demand-service#dwr-ds" style="display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:500;color:#374151;background:#fff;border:1px solid #d1d5db;border-radius:999px;padding:4px 12px;text-decoration:none;" rel="noopener"><svg width="12" height="12" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M14.7 6.3a1 1 0 0 0 0 1.4l1.6 1.6a1 1 0 0 0 1.4 0l3.77-3.77a6 6 0 0 1-7.94 7.94l-6.91 6.91a2.12 2.12 0 0 1-3-3l6.91-6.91a6 6 0 0 1 7.94-7.94l-3.76 3.76z"></path></svg>Deliver and document the work</a><a href="/docs/demand-service#gpf-ds" style="display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:500;color:#374151;background:#fff;border:1px solid #d1d5db;border-radius:999px;padding:4px 12px;text-decoration:none;" rel="noopener"><svg width="12" height="12" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="1" y="4" width="22" height="16" rx="2"></rect><line x1="1" y1="10" x2="23" y2="10"></line></svg>Invoice and collect with confidence</a><a href="/docs/demand-service#kmn-ds" style="display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:500;color:#374151;background:#fff;border:1px solid #d1d5db;border-radius:999px;padding:4px 12px;text-decoration:none;" rel="noopener"><svg width="12" height="12" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"></circle><polyline points="12 6 12 12 16 14"></polyline></svg>Close the books and measure performance</a><a href="/docs/demand-service#rms-ds" style="display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:500;color:#374151;background:#fff;border:1px solid #d1d5db;border-radius:999px;padding:4px 12px;text-decoration:none;" rel="noopener"><svg width="12" height="12" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="3"></circle><path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1-2.83 2.83l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-4 0v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83-2.83l-.06-.06A1.65 1.65 0 0 0 4.68 15a1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1 0-4h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 2.83-2.83l.06.06A1.65 1.65 0 0 0 9 4.68a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 4 0v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 2.83l-.06.06A1.65 1.65 0 0 0 19.4 9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 0 4h-.09a1.65 1.65 0 0 0-1.51 1z"></path></svg>Run your business smoothly</a></div><!-- WIN CUSTOMERS --><div id="wc-ds"><div style="display:flex;align-items:center;gap:10px;margin-bottom:8px;"><div style="width:36px;height:36px;border-radius:8px;background:#EBF4FE;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="18" height="18" viewbox="0 0 24 24" fill="none" stroke="#0C447C" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="23 6 13.5 15.5 8.5 10.5 1 18"></polyline><polyline points="17 6 23 6 23 12"></polyline></svg></div><div><div style="font-size:15px;font-weight:600;color:#111827;">Win customers</div><div style="font-size:12px;color:#6b7280;">Attract leads, build your brand, and convert opportunities into booked jobs.</div></div></div><div style="border-top:1.5px solid #e5e7eb;margin-bottom:16px;"></div><div style="display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:32px;"><a href="/docs/attract-and-engage-customers" class="ws-card" style="background:#EBF4FE;border:1px solid #B5D4F4;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#0C447C;display:flex;align-items:center;justify-content:center;flex-shrink:0;">1</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#0C447C;margin-bottom:4px;">Attract &amp; Engage Customers</div><div style="font-size:12px;color:#185FA5;line-height:1.5;">Generate demand and awareness through strategic marketing campaigns and channels.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#0C447C" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="23 6 13.5 15.5 8.5 10.5 1 18"></polyline><polyline points="17 6 23 6 23 12"></polyline></svg></div></a><a href="/docs/capture-and-convert-leads" class="ws-card" style="background:#EBF4FE;border:1px solid #B5D4F4;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#0C447C;display:flex;align-items:center;justify-content:center;flex-shrink:0;">2</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#0C447C;margin-bottom:4px;">Capture &amp; Convert Leads</div><div style="font-size:12px;color:#185FA5;line-height:1.5;">Capture, qualify, and nurture leads to convert them into service opportunities.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#0C447C" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M17 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2"></path><circle cx="9" cy="7" r="4"></circle><path d="M23 21v-2a4 4 0 0 0-3-3.87"></path><path d="M16 3.13a4 4 0 0 1 0 7.75"></path></svg></div></a><a href="/docs/grow-recurring-revenue-with-memberships" class="ws-card" style="background:#EBF4FE;border:1px solid #B5D4F4;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#0C447C;display:flex;align-items:center;justify-content:center;flex-shrink:0;">3</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#0C447C;margin-bottom:4px;">Grow Recurring Revenue with Memberships</div><div style="font-size:12px;color:#185FA5;line-height:1.5;">Secure service agreements and contracts with customers to establish ongoing service relationships.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#0C447C" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z"></path><polyline points="14 2 14 8 20 8"></polyline><line x1="16" y1="13" x2="8" y2="13"></line><line x1="12" y1="17" x2="8" y2="17"></line></svg></div></a><a href="/docs/build-your-online-reputation" class="ws-card" style="background:#EBF4FE;border:1px solid #B5D4F4;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#0C447C;display:flex;align-items:center;justify-content:center;flex-shrink:0;">4</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#0C447C;margin-bottom:4px;">Build Your Online Reputation</div><div style="font-size:12px;color:#185FA5;line-height:1.5;">Build and manage your online presence to attract more customers through reviews and reputation.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#0C447C" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="23 6 13.5 15.5 8.5 10.5 1 18"></polyline><polyline points="17 6 23 6 23 12"></polyline></svg></div></a><a href="/docs/offer-financing-to-close-bigger-jobs" class="ws-card" style="background:#EBF4FE;border:1px solid #B5D4F4;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#0C447C;display:flex;align-items:center;justify-content:center;flex-shrink:0;">5</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#0C447C;margin-bottom:4px;">Offer Financing to Close Bigger Jobs</div><div style="font-size:12px;color:#185FA5;line-height:1.5;">Present financing options to customers to help close larger service opportunities.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#0C447C" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="1" x2="12" y2="23"></line><path d="M17 5H9.5a3.5 3.5 0 0 0 0 7h5a3.5 3.5 0 0 1 0 7H6"></path></svg></div></a></div></div><!-- SCHEDULE AND DISPATCH EFFICIENTLY --><div id="gtr-ds"><div style="display:flex;align-items:center;gap:10px;margin-bottom:8px;"><div style="width:36px;height:36px;border-radius:8px;background:#E1F5EE;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="18" height="18" viewbox="0 0 24 24" fill="none" stroke="#085041" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="1" y="3" width="15" height="13" rx="1"></rect><path d="M16 8h4l3 3v5h-7V8z"></path></svg></div><div><div style="font-size:15px;font-weight:600;color:#111827;">Schedule and dispatch efficiently</div><div style="font-size:12px;color:#6b7280;">Book efficiently, plan your capacity, and arrive at every job prepared.</div></div></div><div style="border-top:1.5px solid #e5e7eb;margin-bottom:16px;"></div><div style="display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:32px;"><a href="/docs/book-jobs-and-schedule-appointments" class="ws-card" style="background:#E1F5EE;border:1px solid #9FE1CB;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#085041;display:flex;align-items:center;justify-content:center;flex-shrink:0;">1</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#085041;margin-bottom:4px;">Book Jobs &amp; Schedule Appointments</div><div style="font-size:12px;color:#0F6E56;line-height:1.5;">Collect service requirements, schedule appointments, and confirm booking details with customers.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#085041" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="3" y="4" width="18" height="18" rx="2"></rect><line x1="16" y1="2" x2="16" y2="6"></line><line x1="8" y1="2" x2="8" y2="6"></line><line x1="3" y1="10" x2="21" y2="10"></line></svg></div></a><a href="/docs/plan-your-teams-capacity" class="ws-card" style="background:#E1F5EE;border:1px solid #9FE1CB;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#085041;display:flex;align-items:center;justify-content:center;flex-shrink:0;">2</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#085041;margin-bottom:4px;">Plan Your Team's Capacity</div><div style="font-size:12px;color:#0F6E56;line-height:1.5;">Optimize resource allocation and scheduling to maximize efficiency and customer satisfaction.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#085041" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="3" y="4" width="18" height="18" rx="2"></rect><line x1="16" y1="2" x2="16" y2="6"></line><line x1="8" y1="2" x2="8" y2="6"></line><line x1="3" y1="10" x2="21" y2="10"></line></svg></div></a><a href="/docs/dispatch-and-track-your-technicians" class="ws-card" style="background:#E1F5EE;border:1px solid #9FE1CB;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#085041;display:flex;align-items:center;justify-content:center;flex-shrink:0;">3</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#085041;margin-bottom:4px;">Dispatch &amp; Track Your Technicians</div><div style="font-size:12px;color:#0F6E56;line-height:1.5;">Coordinate technician deployment and provide customers with accurate arrival time estimates.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#085041" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="1" y="3" width="15" height="13" rx="1"></rect><path d="M16 8h4l3 3v5h-7V8z"></path></svg></div></a><a href="/docs/manage-parts-and-purchase-orders" class="ws-card" style="background:#E1F5EE;border:1px solid #9FE1CB;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#085041;display:flex;align-items:center;justify-content:center;flex-shrink:0;">4</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#085041;margin-bottom:4px;">Manage Parts &amp; Purchase Orders</div><div style="font-size:12px;color:#0F6E56;line-height:1.5;">Source and acquire necessary parts and materials to complete the service work.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#085041" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="16.5" y1="9.4" x2="7.5" y2="4.21"></line><path d="M21 16V8a2 2 0 0 0-1-1.73l-7-4a2 2 0 0 0-2 0l-7 4A2 2 0 0 0 3 8v8a2 2 0 0 0 1 1.73l7 4a2 2 0 0 0 2 0l7-4A2 2 0 0 0 21 16z"></path><polyline points="3.27 6.96 12 12.01 20.73 6.96"></polyline><line x1="12" y1="22.08" x2="12" y2="12"></line></svg></div></a><a href="/docs/communicate-with-your-customers" class="ws-card" style="background:#E1F5EE;border:1px solid #9FE1CB;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#085041;display:flex;align-items:center;justify-content:center;flex-shrink:0;">5</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#085041;margin-bottom:4px;">Communicate with Your Customers</div><div style="font-size:12px;color:#0F6E56;line-height:1.5;">Keep customers informed throughout the service process with timely notifications and updates.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#085041" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="23 6 13.5 15.5 8.5 10.5 1 18"></polyline><polyline points="17 6 23 6 23 12"></polyline></svg></div></a></div></div><!-- DELIVER AND DOCUMENT THE WORK --><div id="dwr-ds"><div style="display:flex;align-items:center;gap:10px;margin-bottom:8px;"><div style="width:36px;height:36px;border-radius:8px;background:#EEEDFE;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="18" height="18" viewbox="0 0 24 24" fill="none" stroke="#3C3489" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M14.7 6.3a1 1 0 0 0 0 1.4l1.6 1.6a1 1 0 0 0 1.4 0l3.77-3.77a6 6 0 0 1-7.94 7.94l-6.91 6.91a2.12 2.12 0 0 1-3-3l6.91-6.91a6 6 0 0 1 7.94-7.94l-3.76 3.76z"></path></svg></div><div><div style="font-size:15px;font-weight:600;color:#111827;">Deliver and document the work</div><div style="font-size:12px;color:#6b7280;">Diagnose accurately, present options confidently, and complete quality work.</div></div></div><div style="border-top:1.5px solid #e5e7eb;margin-bottom:16px;"></div><div style="display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:32px;"><a href="/docs/diagnose-issues-and-identify-opportunities" class="ws-card" style="background:#EEEDFE;border:1px solid #CECBF6;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#3C3489;display:flex;align-items:center;justify-content:center;flex-shrink:0;">1</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#3C3489;margin-bottom:4px;">Diagnose Issues &amp; Identify Opportunities</div><div style="font-size:12px;color:#534AB7;line-height:1.5;">Conduct thorough assessment to identify issues and determine appropriate solutions.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#3C3489" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="22 12 18 12 15 21 9 3 6 12 2 12"></polyline></svg></div></a><a href="/docs/build-estimates-and-close-sales" class="ws-card" style="background:#EEEDFE;border:1px solid #CECBF6;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#3C3489;display:flex;align-items:center;justify-content:center;flex-shrink:0;">2</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#3C3489;margin-bottom:4px;">Build Estimates &amp; Close Sales</div><div style="font-size:12px;color:#534AB7;line-height:1.5;">Communicate findings and provide customers with clear service options and pricing.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#3C3489" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M11 4H4a2 2 0 0 0-2 2v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2v-7"></path><path d="M18.5 2.5a2.121 2.121 0 0 1 3 3L12 15l-4 1 1-4 9.5-9.5z"></path></svg></div></a><a href="/docs/complete-the-work-in-the-field" class="ws-card" style="background:#EEEDFE;border:1px solid #CECBF6;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#3C3489;display:flex;align-items:center;justify-content:center;flex-shrink:0;">3</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#3C3489;margin-bottom:4px;">Complete the Work in the Field</div><div style="font-size:12px;color:#534AB7;line-height:1.5;">Perform the approved service work safely, efficiently, and to quality standards.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#3C3489" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M14.7 6.3a1 1 0 0 0 0 1.4l1.6 1.6a1 1 0 0 0 1.4 0l3.77-3.77a6 6 0 0 1-7.94 7.94l-6.91 6.91a2.12 2.12 0 0 1-3-3l6.91-6.91a6 6 0 0 1 7.94-7.94l-3.76 3.76z"></path></svg></div></a><a href="/docs/manage-job-documentation-and-handoffs" class="ws-card" style="background:#EEEDFE;border:1px solid #CECBF6;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#3C3489;display:flex;align-items:center;justify-content:center;flex-shrink:0;">4</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#3C3489;margin-bottom:4px;">Manage Job Documentation &amp; Handoffs</div><div style="font-size:12px;color:#534AB7;line-height:1.5;">Finalize the service job with customer sign-off and quality assurance.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#3C3489" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"></circle><path d="m9 12 2 2 4-4"></path></svg></div></a><a href="/docs/track-and-manage-installed-equipment" class="ws-card" style="background:#EEEDFE;border:1px solid #CECBF6;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#3C3489;display:flex;align-items:center;justify-content:center;flex-shrink:0;">5</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#3C3489;margin-bottom:4px;">Track &amp; Manage Installed Equipment</div><div style="font-size:12px;color:#534AB7;line-height:1.5;">Track equipment installed at customer sites and manage ongoing service history.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#3C3489" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="3"></circle><path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1-2.83 2.83l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-4 0v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83-2.83l-.06-.06A1.65 1.65 0 0 0 4.68 15a1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1 0-4h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 2.83-2.83l.06.06A1.65 1.65 0 0 0 9 4.68a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 4 0v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 2.83l-.06.06A1.65 1.65 0 0 0 19.4 9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 0 4h-.09a1.65 1.65 0 0 0-1.51 1z"></path></svg></div></a></div></div><!-- INVOICE AND COLLECT WITH CONFIDENCE --><div id="gpf-ds"><div style="display:flex;align-items:center;gap:10px;margin-bottom:8px;"><div style="width:36px;height:36px;border-radius:8px;background:#EAF0F5;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="18" height="18" viewbox="0 0 24 24" fill="none" stroke="#384D5E" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="1" y="4" width="22" height="16" rx="2"></rect><line x1="1" y1="10" x2="23" y2="10"></line></svg></div><div><div style="font-size:15px;font-weight:600;color:#111827;">Invoice and collect with confidence</div><div style="font-size:12px;color:#6b7280;">Invoice promptly, collect payments, and close out your financials.</div></div></div><div style="border-top:1.5px solid #e5e7eb;margin-bottom:16px;"></div><div style="display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:32px;"><a href="/docs/invoice-your-customers" class="ws-card" style="background:#EAF0F5;border:1px solid #B0C4D4;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#384D5E;display:flex;align-items:center;justify-content:center;flex-shrink:0;">1</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#384D5E;margin-bottom:4px;">Invoice Your Customers</div><div style="font-size:12px;color:#506A7C;line-height:1.5;">Generate and submit invoices for completed work and process batch transactions.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#384D5E" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z"></path><polyline points="14 2 14 8 20 8"></polyline><line x1="16" y1="13" x2="8" y2="13"></line><line x1="12" y1="17" x2="8" y2="17"></line></svg></div></a><a href="/docs/collect-what-youre-owed" class="ws-card" style="background:#EAF0F5;border:1px solid #B0C4D4;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#384D5E;display:flex;align-items:center;justify-content:center;flex-shrink:0;">2</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#384D5E;margin-bottom:4px;">Collect What You're Owed</div><div style="font-size:12px;color:#506A7C;line-height:1.5;">Manage accounts receivable and collect outstanding payments from customers.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#384D5E" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="1" x2="12" y2="23"></line><path d="M17 5H9.5a3.5 3.5 0 0 0 0 7h5a3.5 3.5 0 0 1 0 7H6"></path></svg></div></a><a href="/docs/reconcile-payments-and-deposits" class="ws-card" style="background:#EAF0F5;border:1px solid #B0C4D4;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#384D5E;display:flex;align-items:center;justify-content:center;flex-shrink:0;">3</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#384D5E;margin-bottom:4px;">Reconcile Payments &amp; Deposits</div><div style="font-size:12px;color:#506A7C;line-height:1.5;">Apply received payments to invoices and close out financial transactions.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#384D5E" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="1" y="4" width="22" height="16" rx="2"></rect><line x1="1" y1="10" x2="23" y2="10"></line></svg></div></a></div></div><!-- CLOSE THE BOOKS AND MEASURE PERFORMANCE --><div id="kmn-ds"><div style="display:flex;align-items:center;gap:10px;margin-bottom:8px;"><div style="width:36px;height:36px;border-radius:8px;background:#E8EDF6;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="18" height="18" viewbox="0 0 24 24" fill="none" stroke="#2C3E60" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"></circle><polyline points="12 6 12 12 16 14"></polyline></svg></div><div><div style="font-size:15px;font-weight:600;color:#111827;">Close the books and measure performance</div><div style="font-size:12px;color:#6b7280;">Track time, run payroll, and close the books with accurate data.</div></div></div><div style="border-top:1.5px solid #e5e7eb;margin-bottom:16px;"></div><div style="display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:32px;"><a href="/docs/track-time-and-process-payroll" class="ws-card" style="background:#E8EDF6;border:1px solid #B4C4DC;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#2C3E60;display:flex;align-items:center;justify-content:center;flex-shrink:0;">1</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#2C3E60;margin-bottom:4px;">Track Time &amp; Process Payroll</div><div style="font-size:12px;color:#405878;line-height:1.5;">Track technician hours and process payroll accurately and on time.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#2C3E60" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"></circle><polyline points="12 6 12 12 16 14"></polyline></svg></div></a><a href="/docs/close-your-books" class="ws-card" style="background:#E8EDF6;border:1px solid #B4C4DC;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#2C3E60;display:flex;align-items:center;justify-content:center;flex-shrink:0;">2</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#2C3E60;margin-bottom:4px;">Close Your Books</div><div style="font-size:12px;color:#405878;line-height:1.5;">Complete the accounting cycle with final reconciliation and financial reporting.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#2C3E60" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M4 19.5A2.5 2.5 0 0 1 6.5 17H20"></path><path d="M6.5 2H20v20H6.5A2.5 2.5 0 0 1 4 19.5v-15A2.5 2.5 0 0 1 6.5 2z"></path></svg></div></a><a href="/docs/measure-performance-and-make-decisions" class="ws-card" style="background:#E8EDF6;border:1px solid #B4C4DC;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#2C3E60;display:flex;align-items:center;justify-content:center;flex-shrink:0;">3</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#2C3E60;margin-bottom:4px;">Measure Performance &amp; Make Decisions</div><div style="font-size:12px;color:#405878;line-height:1.5;">Use reporting and analytics to track business performance and make informed decisions.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#2C3E60" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="22 12 18 12 15 21 9 3 6 12 2 12"></polyline></svg></div></a></div></div><!-- RUN YOUR BUSINESS SMOOTHLY --><div id="rms-ds"><div style="display:flex;align-items:center;gap:10px;margin-bottom:8px;"><div style="width:36px;height:36px;border-radius:8px;background:#EAEFF2;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="18" height="18" viewbox="0 0 24 24" fill="none" stroke="#576671" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="3"></circle><path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1-2.83 2.83l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-4 0v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83-2.83l-.06-.06A1.65 1.65 0 0 0 4.68 15a1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1 0-4h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 2.83-2.83l.06.06A1.65 1.65 0 0 0 9 4.68a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 4 0v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 2.83l-.06.06A1.65 1.65 0 0 0 19.4 9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 0 4h-.09a1.65 1.65 0 0 0-1.51 1z"></path></svg></div><div><div style="font-size:15px;font-weight:600;color:#111827;">Run your business smoothly</div><div style="font-size:12px;color:#6b7280;">Configure your system, manage users, and keep operations running smoothly.</div></div></div><div style="border-top:1.5px solid #e5e7eb;margin-bottom:16px;"></div><div style="display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:32px;"><a href="/docs/configure-and-manage-your-account" class="ws-card" style="background:#EAEFF2;border:1px solid #B4C1C8;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ffffff;color:#576671;display:flex;align-items:center;justify-content:center;flex-shrink:0;">1</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#576671;margin-bottom:4px;">Configure &amp; Manage Your Account</div><div style="font-size:12px;color:#6A7A85;line-height:1.5;">Handle administrative tasks and operational support functions for the business.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ffffff;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#576671" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="3"></circle><path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1-2.83 2.83l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-4 0v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83-2.83l-.06-.06A1.65 1.65 0 0 0 4.68 15a1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1 0-4h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 2.83-2.83l.06.06A1.65 1.65 0 0 0 9 4.68a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 4 0v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 2.83l-.06.06A1.65 1.65 0 0 0 19.4 9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 0 4h-.09a1.65 1.65 0 0 0-1.51 1z"></path></svg></div></a></div></div></div><!-- end view-bbo-ds --><!-- ===== BY WORKFLOW VIEW ===== --><div id="view-sbs-ds"><div style="display:flex;align-items:center;gap:10px;margin:0 0 8px;"><div style="width:36px;height:36px;border-radius:8px;background:#dbeafe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="18" height="18" viewbox="0 0 24 24" fill="none" stroke="#1d4ed8" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="3" y="3" width="18" height="18" rx="2"></rect><path d="M9 9h6M9 13h4"></path></svg></div><div><div style="font-size:15px;font-weight:600;color:#111827;">Pre-Work</div><div style="font-size:12px;color:#6b7280;">Preparation and planning before service execution</div></div></div><div style="border-top:1.5px solid #e5e7eb;margin-bottom:16px;"></div><div style="display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:24px;"><a href="/docs/attract-and-engage-customers" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dbeafe;color:#1d4ed8;display:flex;align-items:center;justify-content:center;flex-shrink:0;">1</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Attract &amp; Engage Customers</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Generate demand and awareness for your services through strategic marketing campaigns and channels.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dbeafe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#1d4ed8" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="23 6 13.5 15.5 8.5 10.5 1 18"></polyline><polyline points="17 6 23 6 23 12"></polyline></svg></div></a><a href="/docs/capture-and-convert-leads" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dbeafe;color:#1d4ed8;display:flex;align-items:center;justify-content:center;flex-shrink:0;">2</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Capture &amp; Convert Leads</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Capture, qualify, and nurture leads from various sources to convert them into service opportunities.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dbeafe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#1d4ed8" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M17 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2"></path><circle cx="9" cy="7" r="4"></circle><path d="M23 21v-2a4 4 0 0 0-3-3.87"></path><path d="M16 3.13a4 4 0 0 1 0 7.75"></path></svg></div></a><a href="/docs/grow-recurring-revenue-with-memberships" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dbeafe;color:#1d4ed8;display:flex;align-items:center;justify-content:center;flex-shrink:0;">3</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Grow Recurring Revenue with Memberships</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Secure service agreements and contracts with customers to establish ongoing service relationships.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dbeafe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#1d4ed8" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z"></path><polyline points="14 2 14 8 20 8"></polyline><line x1="16" y1="13" x2="8" y2="13"></line><line x1="12" y1="17" x2="8" y2="17"></line></svg></div></a><a href="/docs/build-your-online-reputation" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dbeafe;color:#1d4ed8;display:flex;align-items:center;justify-content:center;flex-shrink:0;">4</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Build Your Online Reputation</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Build and manage your online presence to attract more customers through reviews and reputation.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dbeafe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#1d4ed8" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="23 6 13.5 15.5 8.5 10.5 1 18"></polyline><polyline points="17 6 23 6 23 12"></polyline></svg></div></a><a href="/docs/book-jobs-and-schedule-appointments" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dbeafe;color:#1d4ed8;display:flex;align-items:center;justify-content:center;flex-shrink:0;">5</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Book Jobs &amp; Schedule Appointments</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Collect service requirements, schedule appointments, and confirm booking details with customers.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dbeafe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#1d4ed8" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="3" y="4" width="18" height="18" rx="2"></rect><line x1="16" y1="2" x2="16" y2="6"></line><line x1="8" y1="2" x2="8" y2="6"></line><line x1="3" y1="10" x2="21" y2="10"></line></svg></div></a><a href="/docs/plan-your-teams-capacity" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dbeafe;color:#1d4ed8;display:flex;align-items:center;justify-content:center;flex-shrink:0;">6</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Plan Your Team's Capacity</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Optimize resource allocation and scheduling to maximize efficiency and customer satisfaction.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dbeafe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#1d4ed8" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="3" y="4" width="18" height="18" rx="2"></rect><line x1="16" y1="2" x2="16" y2="6"></line><line x1="8" y1="2" x2="8" y2="6"></line><line x1="3" y1="10" x2="21" y2="10"></line></svg></div></a><a href="/docs/dispatch-and-track-your-technicians" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dbeafe;color:#1d4ed8;display:flex;align-items:center;justify-content:center;flex-shrink:0;">7</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Dispatch &amp; Track Your Technicians</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Coordinate technician deployment and provide customers with accurate arrival time estimates.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dbeafe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#1d4ed8" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="1" y="3" width="15" height="13" rx="1"></rect><path d="M16 8h4l3 3v5h-7V8z"></path></svg></div></a><a href="/docs/communicate-with-your-customers" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dbeafe;color:#1d4ed8;display:flex;align-items:center;justify-content:center;flex-shrink:0;">8</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Communicate with Your Customers</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Keep customers informed throughout the service process with timely notifications and updates.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dbeafe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#1d4ed8" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="23 6 13.5 15.5 8.5 10.5 1 18"></polyline><polyline points="17 6 23 6 23 12"></polyline></svg></div></a><a href="/docs/diagnose-issues-and-identify-opportunities" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dbeafe;color:#1d4ed8;display:flex;align-items:center;justify-content:center;flex-shrink:0;">9</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Diagnose Issues &amp; Identify Opportunities</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Conduct thorough assessment to identify issues and determine appropriate solutions.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dbeafe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#1d4ed8" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="22 12 18 12 15 21 9 3 6 12 2 12"></polyline></svg></div></a><a href="/docs/configure-and-manage-your-account" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dbeafe;color:#1d4ed8;display:flex;align-items:center;justify-content:center;flex-shrink:0;">10</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Configure &amp; Manage Your Account</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Handle administrative tasks and operational support functions for the business.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dbeafe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#1d4ed8" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="3"></circle><path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1-2.83 2.83l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-4 0v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83-2.83l-.06-.06A1.65 1.65 0 0 0 4.68 15a1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1 0-4h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 2.83-2.83l.06.06A1.65 1.65 0 0 0 9 4.68a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 4 0v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 2.83l-.06.06A1.65 1.65 0 0 0 19.4 9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 0 4h-.09a1.65 1.65 0 0 0-1.51 1z"></path></svg></div></a></div><div style="display:flex;align-items:center;gap:10px;margin:0 0 8px;"><div style="width:36px;height:36px;border-radius:8px;background:#dcfce7;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="18" height="18" viewbox="0 0 24 24" fill="none" stroke="#15803d" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="3"></circle><path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1-2.83 2.83l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-4 0v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83-2.83l-.06-.06A1.65 1.65 0 0 0 4.68 15a1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1 0-4h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 2.83-2.83l.06.06A1.65 1.65 0 0 0 9 4.68a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 4 0v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 2.83l-.06.06A1.65 1.65 0 0 0 19.4 9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 0 4h-.09a1.65 1.65 0 0 0-1.51 1z"></path></svg></div><div><div style="font-size:15px;font-weight:600;color:#111827;">Work in Progress</div><div style="font-size:12px;color:#6b7280;">Active service execution and completion</div></div></div><div style="border-top:1.5px solid #e5e7eb;margin-bottom:16px;"></div><div style="display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:24px;"><a href="/docs/build-estimates-and-close-sales" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dcfce7;color:#15803d;display:flex;align-items:center;justify-content:center;flex-shrink:0;">11</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Build Estimates &amp; Close Sales</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Communicate findings and provide customers with clear service options and pricing.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dcfce7;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#15803d" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M11 4H4a2 2 0 0 0-2 2v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2v-7"></path><path d="M18.5 2.5a2.121 2.121 0 0 1 3 3L12 15l-4 1 1-4 9.5-9.5z"></path></svg></div></a><a href="/docs/offer-financing-to-close-bigger-jobs" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dcfce7;color:#15803d;display:flex;align-items:center;justify-content:center;flex-shrink:0;">12</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Offer Financing to Close Bigger Jobs</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Present financing options to customers to help close larger service opportunities.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dcfce7;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#15803d" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="1" x2="12" y2="23"></line><path d="M17 5H9.5a3.5 3.5 0 0 0 0 7h5a3.5 3.5 0 0 1 0 7H6"></path></svg></div></a><a href="/docs/manage-parts-and-purchase-orders" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dcfce7;color:#15803d;display:flex;align-items:center;justify-content:center;flex-shrink:0;">13</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Manage Parts &amp; Purchase Orders</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Source and acquire necessary parts and materials to complete the service work.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dcfce7;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#15803d" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="16.5" y1="9.4" x2="7.5" y2="4.21"></line><path d="M21 16V8a2 2 0 0 0-1-1.73l-7-4a2 2 0 0 0-2 0l-7 4A2 2 0 0 0 3 8v8a2 2 0 0 0 1 1.73l7 4a2 2 0 0 0 2 0l7-4A2 2 0 0 0 21 16z"></path><polyline points="3.27 6.96 12 12.01 20.73 6.96"></polyline><line x1="12" y1="22.08" x2="12" y2="12"></line></svg></div></a><a href="/docs/complete-the-work-in-the-field" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dcfce7;color:#15803d;display:flex;align-items:center;justify-content:center;flex-shrink:0;">14</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Complete the Work in the Field</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Perform the approved service work safely, efficiently, and to quality standards.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dcfce7;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#15803d" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M14.7 6.3a1 1 0 0 0 0 1.4l1.6 1.6a1 1 0 0 0 1.4 0l3.77-3.77a6 6 0 0 1-7.94 7.94l-6.91 6.91a2.12 2.12 0 0 1-3-3l6.91-6.91a6 6 0 0 1 7.94-7.94l-3.76 3.76z"></path></svg></div></a><a href="/docs/track-and-manage-installed-equipment" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dcfce7;color:#15803d;display:flex;align-items:center;justify-content:center;flex-shrink:0;">15</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Track &amp; Manage Installed Equipment</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Track equipment installed at customer sites and manage ongoing service history.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dcfce7;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#15803d" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="3"></circle><path d="M19.4 15a1.65 1.65 0 0 0 .33 1.82l.06.06a2 2 0 0 1-2.83 2.83l-.06-.06a1.65 1.65 0 0 0-1.82-.33 1.65 1.65 0 0 0-1 1.51V21a2 2 0 0 1-4 0v-.09A1.65 1.65 0 0 0 9 19.4a1.65 1.65 0 0 0-1.82.33l-.06.06a2 2 0 0 1-2.83-2.83l-.06-.06A1.65 1.65 0 0 0 4.68 15a1.65 1.65 0 0 0-1.51-1H3a2 2 0 0 1 0-4h.09A1.65 1.65 0 0 0 4.6 9a1.65 1.65 0 0 0-.33-1.82l-.06-.06a2 2 0 0 1 2.83-2.83l.06.06A1.65 1.65 0 0 0 9 4.68a1.65 1.65 0 0 0 1-1.51V3a2 2 0 0 1 4 0v.09a1.65 1.65 0 0 0 1 1.51 1.65 1.65 0 0 0 1.82-.33l.06-.06a2 2 0 0 1 2.83 2.83l-.06.06A1.65 1.65 0 0 0 19.4 9a1.65 1.65 0 0 0 1.51 1H21a2 2 0 0 1 0 4h-.09a1.65 1.65 0 0 0-1.51 1z"></path></svg></div></a><a href="/docs/manage-job-documentation-and-handoffs" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#dcfce7;color:#15803d;display:flex;align-items:center;justify-content:center;flex-shrink:0;">16</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Manage Job Documentation &amp; Handoffs</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Finalize the service job with customer sign-off and quality assurance.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#dcfce7;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#15803d" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"></circle><path d="m9 12 2 2 4-4"></path></svg></div></a></div><div style="display:flex;align-items:center;gap:10px;margin:0 0 8px;"><div style="width:36px;height:36px;border-radius:8px;background:#ede9fe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="18" height="18" viewbox="0 0 24 24" fill="none" stroke="#6d28d9" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="23 6 13.5 15.5 8.5 10.5 1 18"></polyline><polyline points="17 6 23 6 23 12"></polyline></svg></div><div><div style="font-size:15px;font-weight:600;color:#111827;">Post-Work</div><div style="font-size:12px;color:#6b7280;">Financial processing and administrative closure</div></div></div><div style="border-top:1.5px solid #e5e7eb;margin-bottom:16px;"></div><div style="display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:24px;"><a href="/docs/track-time-and-process-payroll" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ede9fe;color:#6d28d9;display:flex;align-items:center;justify-content:center;flex-shrink:0;">17</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Track Time &amp; Process Payroll</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Track technician hours and process payroll accurately and on time.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ede9fe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#6d28d9" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"></circle><polyline points="12 6 12 12 16 14"></polyline></svg></div></a><a href="/docs/invoice-your-customers" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ede9fe;color:#6d28d9;display:flex;align-items:center;justify-content:center;flex-shrink:0;">18</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Invoice Your Customers</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Generate and submit invoices for completed work and process batch transactions.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ede9fe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#6d28d9" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z"></path><polyline points="14 2 14 8 20 8"></polyline><line x1="16" y1="13" x2="8" y2="13"></line><line x1="12" y1="17" x2="8" y2="17"></line></svg></div></a><a href="/docs/collect-what-youre-owed" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ede9fe;color:#6d28d9;display:flex;align-items:center;justify-content:center;flex-shrink:0;">19</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Collect What You're Owed</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Manage accounts receivable and collect outstanding payments from customers.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ede9fe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#6d28d9" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" y1="1" x2="12" y2="23"></line><path d="M17 5H9.5a3.5 3.5 0 0 0 0 7h5a3.5 3.5 0 0 1 0 7H6"></path></svg></div></a><a href="/docs/reconcile-payments-and-deposits" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ede9fe;color:#6d28d9;display:flex;align-items:center;justify-content:center;flex-shrink:0;">20</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Reconcile Payments &amp; Deposits</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Apply received payments to invoices and close out financial transactions.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ede9fe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#6d28d9" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="1" y="4" width="22" height="16" rx="2"></rect><line x1="1" y1="10" x2="23" y2="10"></line></svg></div></a><a href="/docs/close-your-books" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ede9fe;color:#6d28d9;display:flex;align-items:center;justify-content:center;flex-shrink:0;">21</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Close Your Books</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Complete the accounting cycle with final reconciliation and financial reporting.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ede9fe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#6d28d9" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M4 19.5A2.5 2.5 0 0 1 6.5 17H20"></path><path d="M6.5 2H20v20H6.5A2.5 2.5 0 0 1 4 19.5v-15A2.5 2.5 0 0 1 6.5 2z"></path></svg></div></a><a href="/docs/measure-performance-and-make-decisions" class="ws-card" style="background:#ffffff;border:1px solid #e5e7eb;border-radius:12px;padding:14px;display:flex;align-items:flex-start;gap:10px;text-decoration:none;color:inherit;" rel="noopener"><div style="font-size:12px;font-weight:600;min-width:24px;height:24px;border-radius:6px;background:#ede9fe;color:#6d28d9;display:flex;align-items:center;justify-content:center;flex-shrink:0;">22</div><div style="flex:1;min-width:0;"><div style="font-size:13px;font-weight:600;color:#111827;margin-bottom:4px;">Measure Performance &amp; Make Decisions</div><div style="font-size:12px;color:#6b7280;line-height:1.5;">Use reporting and analytics to track business performance and make informed decisions.</div></div><div style="width:32px;height:32px;border-radius:8px;background:#ede9fe;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="16" height="16" viewbox="0 0 24 24" fill="none" stroke="#6d28d9" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="22 12 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