Why is the Enterprise Hub not listed under Integrations for my tenant?

  • Updated on Mar 27, 2026
  • Published on Mar 13, 2026
  • 1 minute(s) read
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Problem

Enterprise Hub does not appear under Integrations in ServiceTitan settings due to missing user permissions.

Solution

Follow the steps below to solve the issue.

Grant the Enterprise Hub Settings permission

  1. Go to the User Management module in Enterprise Hub.

  2. Select Roles.

  3. Select the role that needs Enterprise Hub access.

  4. Go to ServiceTitan Permissions.

  5. Find the Manage Enterprise Hub Settings permission.

  6. Check the box next to the permission. ServiceTitan permissions interface showing various admin access options and settings.

  7. Save changes.

Uncheck the permission

  1. If Enterprise Hub still does not appear, uncheck the permission.

  2. Save the changes again.

  3. Check the permission box again.

  4. Save the changes.

  5. Press Ctrl + R to refresh the page.

  6. Go to the Integrations section in ServiceTitan to verify Enterprise Hub now appears. For more, see Manage Enterprise Hub networks in ServiceTitan.

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