What is causing the Present button to be grayed out and unclickable in ServiceTitan Mobile for technicians when presenting multiple estimates?

Problem

Technicians find the Present button grayed out and unclickable when trying to show multiple estimates.

Solution

Technicians should be able to resolve the issue with the Present button being grayed out.

Check all available options

1. Check if the technician is in a working status. The Present button may not work if the technician's status is not set to working.

2. Verify that the ServiceTitan mobile app is updated to the latest version. An outdated app can cause functionality issues.

3. Restart the mobile app by closing and reopening the app can resolve minor glitches.

4. If the issue persists, check if other technicians face the same problem. This can help determine if the issue is with a specific account or a general app problem.

5. Try presenting the estimates on a different device. This can help identify if the problem is device-specific.