Overview
The first time you use the ServiceTitan Mobile app, you need to download the entire pricebook. After that, download the pricebook each time you open the app in order to see updates made by office staff and sync the pricebook to save any changes.
Who uses this feature
Technicians
Applies to all business types
Things to know
If you have not updated the pricebook in a few days, the ServiceTitan Mobile app will prompt you to download the latest pricebook and sync any changes you have made.
Download the pricebook
To download the pricebook and any other changes from the office, including updated job information, tap Sync 
, then Download pricebook.
To upload any changes you've made in ServiceTitan Mobile to the office, tap Sync 
, then Sync changes.
To view the pricebook:
Open the job you're working, then tap Invoice.
Tap + Add items.
Note: The View item prices and Mobile add on checkbox permissions are required to view and edit pricebook items on Mobile. Please contact the account administrator on your team. You must be dispatched and arrived to tap + Add items and view the pricebook, otherwise the option is grayed out.
Want to learn more?
See Mobile Handbook.