Chemical Tracking Overview

Overview

If you run a pest control or pool/spa business, Chemical Tracking brings your chemical application records into ServiceTitan. No more paper logs, personal notes, or a separate app to reconcile at the end of the week. Your technicians log what they need in the Field Mobile App as part of the Job they're already doing, and ServiceTitan handles the rest.

Who uses this feature?

Administrators, office employees, and technicians
Applies to Pest, Lawn, and Pool & Spa business types
Primarily benefits Pest, Lawn, and Pool & Spa trades

Feature configuration

This feature is currently rolling out to a limited number of pest control accounts and is subject to change.
Account configuration is required to use this feature. Please contact Technical Support or your Customer Success Manager to request setup.
This feature also requires the Purchasing module to be enabled on your ServiceTitan account.

Chemical Tracking

Pest control, lawn and pool/spa businesses are legally required to document details about every chemical application, including what was applied, how much, where, and under what conditions. Chemical Tracking builds that documentation into the job your technician is already doing, instead of requiring a separate form or paper log. Technicians select a chemical from your Pricebook and enter how much they applied, and Chemical Tracking calculates and records the rest. Office employees set up which chemicals are tracked and manage chemical lots in Inventory. This setup happens once and then applies every time that chemical is used on a job.

What you need to know about Chemical Tracking

Log it once, in the field. Your technicians pick the chemical from your Pricebook, enter the amount applied and the dilution, and Chemical Tracking calculates the chemical quantity for you.
Details captured automatically. Chemical Tracking adds the technician's license number, along with the time and location of the application, to the record. No extra steps for your team.
Lot tracking, if you need it. If your warehouse tracks chemical lots, your technicians can select the lot loaded on their truck.
Nothing slips through at closeout. Chemical Tracking checks required fields when the job closes, so you catch incomplete entries before they become a compliance gap.
Shows up where your customers look. Key application details carry onto the documents you send your customers.
Chemical Application Report. Every completed job also generates a report pulling together everything your technicians logged (product, quantities, dilution, and lot) in one place.