Overview
Book a new job for an existing service location and customer in the Field Mobile App. This allows for quick upsells and accurate logging to reduce office workload.
Tip: If the video doesn't play in full screen, tap More
then Fit Screen
.
Who uses this feature
Technicians
Applies to all business types
Feature configuration
The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see System requirements and mobile app information.
If you're using the Field Mobile App and need support, please contact Technical Support (through the office) or reach out directly to support@servicetitan.com.
The Book job permission is required to book jobs for yourself in the Field Mobile App. Please contact the account administrator on your team.
Things to know
You can also book jobs for new service locations if the location record doesn't already exist in ServiceTitan. For more, see Book a job for a new service location in the ServiceTitan Field Mobile App.
Book a job from an existing service location in the Field Mobile App
Open the Field Mobile App and tap Menu
at the bottom of the screen.On the Account screen that opens, tap Book a Job.
.png?sv=2022-11-02&spr=https&st=2026-05-14T09%3A08%3A59Z&se=2026-05-14T09%3A19%3A59Z&sr=c&sp=r&sig=RoCnlxQFw%2BTVMtpxjU2VDWp8lgs7m2OkSabrwwPpSKs%3D)
On the Book Job screen that opens, use the Search box to find the service location. You can search by name, location, phone number, or email address.
Tap Add
next to the location address. 
On the screen that opens, enter the required job details:
Job Type
Business Unit
Marketing Campaign
Priority
Start Date & Time
Arrival Window
Summary (Optional)
Send booking confirmation (Optional)
When finished, tap Book Job.
