Sync tax exempt status on customer and location records

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Overview

The tax exempt status set on a customer record automatically populates on all location records attached to that customer. This enhances the accuracy of your location records and reduces accounting errors.


Who uses this feature

  • Administrators and accountants

  • Applies to all business types

  • Applies to all trades

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

Set a customer record as Non-Taxable

Set tax exempt status for customers the same way you normally would:

Note: You're only able to set tax exempt status on customer records (not on locations records). When you go the location record attached to a tax exempt customer, you see the tax exempt status is automatically set.

  1. Search forand open the customer record.

  2. Click Edit next to the customer's name.
    edit customer record

  3. Select Non-taxable.
    ser customer as non-taxable

  4. When you're finished, click Save.

View tax exempt status on a location record

Tax exempt status for location records automatically matches the customer record they're attached to. To view the tax exempt status on the location record:

  1. Search for and open the location record.

  2. Click Edit next to the location name.
    edit location record

  3. You see the Non-Taxable checkbox on the location record is grayed out and inherited from the customer record. You aren't able to set or change the tax exempt status on the location record.

    Note: If you want to make changes to the tax exempt status, you can do so on the customer record.

non-taxable checkbox

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