Service Titan Knowledge Base

Choose your greetingLast updated on 03/22/2022

After you have set up phone integration, choose or add a greeting. This recording is the first thing your customers hear, so be sure to pick something that represents your business and welcomes your customers.

Add a greeting

  1. Go to the navigation bar and click Settings icon-settings.png.

  2. In the side panel, click Phones & Phone Numbers.

  3. From the dropdown, choose a greeting.

  • If you are currently using a greeting and want to remove it without choosing another greeting, click x.

  • If the greeting you want to use isn’t in the system, click Set Custom Greeting and use the pop-up to upload the greeting. The file can be uploaded from your computer or from a URL.

4. When you're done, click Save.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.