Service Titan Knowledge Base

Clock in and out in ServiceTitan MobileLast updated on 09/09/2022

Clocking in and out in ServiceTitan Mobile helps managers track timesheet events so your work hours are logged accurately.


Things to know

  • If you do not clock out at the end of the day, you are automatically clocked out at 12:00 AM (the End Time on the timesheet shows as 11:59 PM).

  • You cannot clock out while working a job. The job must be complete or done for now.

  • Use non-job events to track timesheet events like training sessions or truck maintenance.

  • If you forget to clock out, paid hours automatically end with the completion of the final job of the day or the completion of a paid non-job event, whichever one ends latest.


Clock in and out

To use the time clock:

  1. Tap the Profile icon in the right corner of the mobile app. The profile menu opens.

  2. To clock in, tap Clock In. You are now clocked in.

  3. To clock out, go to the profile menue and tap Clock Out.

  4. In the confirmation pop-up, tap Yes.


Take a meal break

Meal breaks appear as non-job events on timesheets.

  1. Tap the Profile icon in the right corner of the mobile app. The profile menu opens.

  2. Tap Start meal break.

    Note: If you’re working a job, you’re automatically clocked out of the job when you clock into a meal break.

  3. When you’re done with your meal break, go to the profile menu and tap End meal break. If you're on a job, the mobile app automatically clocks you back in.


Clock into and out of non-job events

Non-job events are timesheet events not associated with a job. For example, training sessions, inventory runs, and truck maintenance. Each non-job event type is assigned a timesheet code.

To clock in and out of a non-job event:

  1. Tap the Profile icon in the right corner of the mobile app. The profile menu opens.

  2. Tap Events.

    A pop-up opens showing all available non-job event types.

  3. Tap the non-job event you want to start.

    The profile menu shows that you’re clocked into the non-job event.

  4. To clock out of the event, go to the profile menu and tap Done next to the non-job event.

Note: When you end a non-job event, you're still clocked into the time clock. To clock out, tap Clock out.




Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.