Clock in and out in ServiceTitan MobileLast updated on 11/28/2022

• If you do not clock out at the end of the day, you are automatically clocked out at 12:00 AM (the End Time on the timesheet shows as 11:59 PM).

• You cannot clock out while working a job. The job must be Complete or Done.

• Use non-job events to track timesheet events like training sessions or truck maintenance.

• If you forget to clock out, paid hours automatically end with the completion of the final job of the day or the completion of a paid non-job event, whichever one ends latest.

To use the time clock:

1. Tap the Profile icon in the right corner of the mobile app. The profile menu opens.

2. To clock in, tap Clock In. You are now clocked in.

3. To clock out, go to the profile menu and tap Clock Out.

4. In the confirmation pop-up, tap Yes.

Meal breaks appear as non-job events on timesheets.

1. Tap the Profile icon in the right corner of the mobile app. The profile menu opens.

2. Tap Start meal break.

   Note: If you’re working a job, you’re automatically clocked out of the job when you clock into a meal break.

3. When you’re done with your meal break, go to the profile menu and tap End meal break. If you're on a job, the mobile app automatically clocks you back in.

Non-job events are not associated with a job. For example, training sessions, inventory runs, and truck maintenance. If your non-job event type is assigned a timesheet code, you’ll need to clock into and out of the event.

To clock in and out of a non-job event:

1. Tap the Profile icon in the right corner of the mobile app. The profile menu opens.

2. Tap Events.

   A pop-up opens showing all available non-job event types.

3. Tap the non-job event you want to start.

   The profile menu shows that you’re clocked into the non-job event.

4. To clock out of the event, go to the profile menu and tap Done next to the non-job event.

Note: When you end a non-job event, you're still clocked in. To clock out, tap Clock out.

• See Overview of Technician Clock I/O

• See Clock technicians in and out from the Dispatch Board