What does the red dot with an ‘m’ inside next to a customer's name in ServiceTitan Mobile indicate?

Problem

A user is unsure what the red dot with an 'm' inside next to a customer's name on mobile means.

Solution

1. Open ServiceTitan on your mobile device.

2. Go to the customer's profile where you see the red dot with an 'm'.

This icon means the customer is an active member of a membership. This icon is just to inform you of the customer's membership status and requires no action.