Switch between Next and Go environments in the Field Mobile App

Prev Next

Overview

You should always use the Go environment to work on real jobs. Go is the live version of the Field Mobile App. On some occasions, however, you might want to use Next. Next is a sandbox environment you can use to get familiar with changes and new features in the upcoming release.

Note: To test the Field Mobile App using Next, your office must first book a test job for you in Next from the office.


Who uses this feature

  • Technicians

  • Applies to all business types

Feature configuration

Switch environments in the Field Mobile App

To switch between Next and Go on both Android and iOS:

  1. Open the Field Mobile App.

  2. If you’re automatically signed in to the app:

    1. Tap Menu > Switch Environment .

    2. Select the environment you want to switch to, Go or Next, then tap Apply and Sign Out (iOS) or Apply and Relaunch (Android).
      Instructions for switching environments in the app, highlighting the 'Next' button.

    3. Close and reopen the app then sign in as you normally would.

  3. If you’re not automatically signed in to the app:

    1. On the Sign in screen, tap Switch to a different environment.
      User interface of the ServiceTitan Field app with sign-in option and environment switch.

    2. Select the environment you want to switch to, Go or Next, then tap Apply and Relaunch.

    3. The Field Mobile App closes and reopens. Sign in as you normally would. 

You are now signed in to the new environment you selected earlier. To switch back to the other environment, follow the same steps.

Want to learn more?