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Add remittance information for a vendor

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Overview

If you use Accounts Payable to track spending in your business, you can add remittance information for a vendor so your bills show where payments should be sent, such as the correct address or account.

For example, you can have purchasing vendors Depot01, Depot02, and Depot03 that are all tied to remittance vendor TitanDepot. When you buy items from any of these purchasing vendors, the associated payment information points to TitanDepot.


Who uses this feature

  • Administrators, accountants, bookkeepers, and managers

  • Applies to all business types

  • Applies to all trades

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

  • The Purchasing Module is required to use this feature.

  • The Payables permissions are required to set up and manage approval workflows. Please contact the account administrator on your team.

Things to know

  • Accounts Payable must be enabled to use this feature. For more, see Set up Payables.

  • If you use the Purchasing Module, Purchasing appears in the main navigation bar and in the side panel.

  • If you use the Inventory Module, Inventory appears in the main navigation bar and in the side panel.

  • To add purchasing or replenishment vendors, see Set up vendors.

  • If you get an error message that states Vendor address doesn't have correct country code when trying to approve a vendor bill, verify the vendor address when setting up the remittance vendor. To do this, click the Pin icon when entering the vendor address.

Add remittance information manually

You don't have to add remittance information manually. When you create a purchasing vendor, its remittance information is created automatically.

Add remittance information manually only when you want to associate more than one purchasing vendor with the same remittance information, such as several purchasing vendors that share one remit-to account.

  1. Go to the navigation bar and click SettingsA simple icon representing a settings gear..

  2. In the side panel, click Purchasing or Inventory, then click Vendors.

  3. Click the Remittance Information tab.

    User interface showing remittance information with a search bar and toggle option.

  4. Click Add Remittance Information.

  5. (Optional) New vendors are active in ServiceTitan by default. If you don't want this information to be active, click Active to turn off the setting and deactivate the remittance information.

    User interface for entering vendor details with active toggle and checkbox options.

  6. In the Vendor Details section, enter the remittance vendor's information.

    Note: Required fields have an asterisk *.

    • Remit To

    • Address

    • Contact Information

  7. In the Associated Vendors section, select a vendor from the Vendor Name dropdown.

    Dropdown menu for selecting associated vendors with an option to add new vendors.

  8. (Optional) To associate another vendor with the new remittance information, click Add New Vendors and select a vendor from the dropdown. Repeat this step to add additional vendors.

  9. When you're done, click Save.

The new remittance vendor is associated with the purchasing vendors you selected.

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