Set up Accounts Payable

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Overview

Accounts Payable helps you track spending in your business. Manage payment processes for statements, bills, and returns in ServiceTitan and export bills and statements to QuickBooks Desktop.


Who uses this feature

  • Administrators, office employees, managers, accountants, and bookkeepers

  • Applies to all business types

  • Applies to all trades

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

  • The Purchasing Module is required to use this feature.

  • Permission is required to use this feature. Please contact the account administrator on your team.

Things to know

  • If you use the Purchasing Module, Purchasing appears in the main navigation bar and in the side panel.

  • If you use the Inventory Module, Inventory appears in the main navigation bar and in the side panel.

Enable Payables

  1. Go to the navigation bar and click Settings .

  2. In the side panel, click Purchasing or Inventory, then click Payables.

  3. Turn on Module Activation.
    Module activation for bill pay workflows in ServiceTitan, highlighting the active toggle switch.
    A Warning message opens.

  4. Click Confirm to turn on Payables.

Share your open accounts payable list with your Payables Onboarding Specialist

Give your company’s open accounts payable list from your accounting records to your Payables Onboarding Specialist to ensure that you have an accurate status for all of your bills in your account.

Map remittance vendors

Map remittance vendors to purchasing vendors to ensure that you’re sending your bill payments to the correct addresses.

For details, see Set up remittance vendors.

Map non-item costs on bills to general ledger accounts

Map non-item costs on your bills to general ledger (GL) accounts to ensure that your bills are entered into the correct GL account and exported to QuickBooks Desktop without any errors.

For details, see Map non-item costs on bills to general ledger accounts.

Map sales tax and shipping on bills to general ledger accounts

Map sales tax and shipping on bills to general ledger (GL) accounts to ensure accuracy when you export to QuickBooks Desktop.

For details, see Map sales tax and shipping on bills to general ledger accounts.

Require vendor document numbers on bills

Include the vendor document number on bills as required so you can easily refer to bills from other screens in ServiceTitan, such as statements and bill payments. This also helps to ensure your transactions are exported to QuickBooks Desktop without errors.

Note: After you turn on this option, you cannot save a bill without a vendor document number.

  1. Go to the navigation bar and click Settings

  2. In the side panel, click Purchasing or Inventory, then click Payables.

  3. Select Require Vendor Document Number on Bills.
    Settings for General Ledger Account Mapping and vendor document number requirement on bills.

Automatically reconcile Non-PO Bills

By enabling this setting, Bills without a PO will automatically be marked as Reconciled upon creation. Note that bills cannot be edited once reconciled. Changes to this setting are prospective. By enabling this change, current unreconciled Bills without PO numbers will not auto-reconcile. This is only applicable to new bills created after setting has been enabled.

  1. Go to the navigation bar and click Settings

  2. In the side panel, click Purchasing or Inventory, then click Payables.

  3. Select Automatically reconcile Non-PO Bill.
    Checkbox for automatically reconciling Non-PO bills with a cursor hovering over it.

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