Use the estimate builder to create AI-generated estimates in the ServiceTitan Field Mobile App

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Coming soon to Field Mobile App Release 23.0

This release rolls out in phases. Improvements will appear first, followed by new features, over a two-week period. You may not see all changes at once.

To check your release version, open the Field Mobile App and go to Menu > About . For steps on how to manually update your release version, see Update the Field Mobile App.

Overview

The estimate builder answers a short set of guided questions about a job and automatically generates a complete tiered (Good/Better/Best) proposal from your company's own Pricebook templates. Instead of searching the Pricebook and assembling every line item by hand while the customer waits, you review the generated options and add the ones you want to the job.


Who uses this feature

  • Technicians

  • Applies to HVAC replacement jobs

Feature configuration

  • This feature is currently in Private Preview and available for specific accounts only. It is subject to change.

  • The estimate builder specifically requires a Managed Technician license. The following permissions are required to use this feature. Please contact the account administrator on your team.

    • Create Estimate: Create and duplicate estimates.

    • Add Estimate and Invoice Item: Add items to estimates.

    • View Total Price and View item prices: View total and item prices on estimates.

  • The estimate builder currently supports HVAC replacement jobs only. For other job types, use a proposal template or build a custom estimate.

Things to know

  • If the estimate builder can't match your job to a template, you'll see a message and can switch to the manual flow (build from a template or build a custom estimate) instead.

  • If you're offline, the estimate builder is unavailable until you reconnect.

  • If your account administrator has removed the estimate templates behind this feature, you'll see a message and can build an estimate manually instead.

Create an estimate with the estimate builder

  1. Open the job, then select Estimates for a residential job or Proposals for a commercial job.

  2. Select Create from estimate builder.User interface showing options to create estimates and chat with Atlas.

  3. Answer the guided questions about the job, such as the boiler type, heat distribution system, system condition, and electrical requirements.User selects job scope for HVAC system replacement options in a configuration interface.

    Note: If the available options do not match the job, select None of these – switch to manual flow. You can then create the estimate from a template or build a custom estimate.

  4. Select Build Proposal.Electrical panel details including power control and necessary upgrades for capacity.

  5. Review the generated options. Each tier—such as Good, Better, or Best—includes:

    • Equipment, materials, and services

    • Subtotal, tax, and total

    • Potential savings compared with other tiers, when available

  6. Select Add to Proposal for each option you want to include.

  7. (Optional) Select Add Add-ons to offer items such as a smart thermostat, filtration upgrade, air purifier, humidifier, or dehumidifier. Select the add-ons, then select Add.Options for add-ons including smart thermostat, filtration upgrade, and dehumidifiers listed.

  8. Present the completed proposal to the customer as you would any other estimate.

Switch to the manual flow

If you haven't answered any questions yet, tapping None of these takes you straight to Use a Template or Create a Custom Estimate.

Options for job scope include full system replacement, cooling only, and heating only.

If you've already answered at least one question, you'll be asked to confirm: switching to the manual flow discards your answers so far. You can choose to use a template, create a custom estimate, or keep answering the guided questions.

Options to create an estimate: use a template or create a custom estimate.

Want to learn more?