Install Fleet Pro Smart View (SafetyCam Plus)

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Overview

The Azuga SafetyCam Plus is a next-gen AI powered dashcam designed to enhance fleet safety, reduce operational risks, and protect your business. Its advanced features provide actionable insights, promoting safer driving habits and more efficient fleet management.

Azuga camera featuring wide angle, night vision, and FHD 1080P capabilities.

The SafetyCam Plus works in conjunction with a Plug-and-Play GPS Tracker (OBD-II) in the vehicle to provide the driving data needed to use Fleet Pro. Follow the instructions in this guide to install the OBD-II and SafetyCam Plus in the vehicle. 


Who uses this feature

  • Fleet managers, dispatch managers, and dispatchers

  • Applies to all business types

  • Applies to all trades

Feature configuration

  • To get started with Fleet Pro, request a demo by clicking Get Started on our Pro Products page, or reach out to your Customer Success Manager (CSM) or Pro Account Manager (PAM).

  • The Azuga SafetyCam Plus is in Early Access and available for accounts that are placing new orders.

Things to know

  • Azuga is Fleet Pro’s hardware provider.

  • In addition to the events supported by the AI SafetyCam (StandardCamera AI), the new SafetyCam Plus camera also supports:

    • ADAS Events: Critical Distance, Lane Departure, Rolling Stop, and Tailgating.

    • DMS Events: Fatigue.

    • Impact Events: Collision - Cam.

  • Take note of the serial number printed on the device. This serial is required later when you’re setting up your Fleet Pro.

  • The National Highway Traffic Safety Administration (NHTSA) advises that in-vehicle devices should not require drivers to take their eyes off the road for more than two seconds at a time. They recommend disabling functions like video playback and internet browsing while the vehicle is in motion to reduce distractions.

What's in the box

  • OBD-II

  • OBD Y-Cable

  • Power Cable

  • Tamper Proof Case

  • Mirror mount holder

  • SafetyCam Plus Main Unit

  • Pre-inserted SIM Card

  • Pre-inserted SD Card

    Note: Do not remove the SIM card or SD card.

  • SafetyCam Power Cable

  • Mounting kit (windshield installation)

  • Pre-installed Anti Tamper Cover

  • Hex Tool

  • Alcohol wipes

  • User Guide

Step 1: Prepare to install the Plug-and-Play GPS Tracker (OBD II) and SafetyCam Plus

SafetyCam Plus and Plug-and-Play GPS Tracker (OBD-II) devices are generally paired and shipped together. Before you install these devices, make sure the vehicle is: 

  • In an area with good network connectivity

  • Parked on a level surface

Step 2: Install the Plug-and-Play GPS Tracker (OBD II) for SafetyCam Plus

The OBD-II device plugs into the vehicle’s diagnostic port. The attached cable receives the digital input (ON/OFF) and transmits it to the device that reports to Fleet Pro.

To connect the camera to the Y-Cable:

  1. Turn off the vehicle.

  2. Plug the female end of the Y-cable into the vehicle’s diagnostic port.

  3. Connect the OBD-II device to one of the male ends of the Y-cable.

  4. Attach the connector end of the camera’s power cable to the other male end of the Y-cable.

  5. Connect the remaining end of the power cable to the camera.
     Diagram illustrating connections between devices, including an Azuga device and connectors.

    Tip: Run the power cable along the headliner of the vehicle. Route it from the A-pillar to the power source.

The OBD-II device can be installed with Port Exposed or Port Occupied.

Port Exposed

Locate the Vehicle’s diagnostic port. It can typically be found below the steering wheel. Follow the below steps to install the OBD II:

A close-up view of a vehicle's diagnostic connector located under the dashboard.

Exposed Port

A close-up view of a car's dashboard connector with an arrow pointing to it.

Port with Panel

  1. Plug the GPS device into the diagnostic port directly if the port is exposed.

  2. If the port is covered by a panel or door, use the extension cable to install the OBD device.

    Note: Make sure the OBD device is not protruding from the panel.

  3. Make sure the green LED light flashes for five seconds. This indicates the device is ready to use.

  4. If the red LED blinks, the installation failed. Remove the GPS device and repeat steps 1–3.

Port Occupied

If the diagnostic port is already occupied with another device, use the Y-cable to install the GPS device:

  1. Remove the other device from the diagnostic port.

  2. Plug in the female end of the Y-cable into the port.

  3. Connect the GPS device to one end of the Y-cable.

  4. Connect the removed device from step 1 to the other end of the Y-cable to complete the installation.

  5. Make sure the green LED light on the GPS device flashes for five seconds. This indicates the device is ready to use.

  6. If the red LED blinks, the installation failed. Remove the device and repeat steps 1–5.
     Diagram showing cable connections for ELD devices and camera installation steps.

Test the connection

  1. Turn on the vehicle.

  2. Turn on the device and wait for one minute. During this time, you’ll hear OTA update audio notifications a couple of times.

  3. Unplug the device and plug it back in. The camera will be ready, and you can proceed with mounting it.

LED indicators

  • Blue light flashing every 15 seconds: The connection is normal. 

  • Blue light not flashing: The connection is abnormal.

  • Red light flashing every 15 seconds: No SD card is detected. 

  • Red light not flashing: The emergency button was pressed and an event is recording.

Step 3: Install the SafetyCam Plus

The SafetyCam Plus includes both a road-facing lens and a driver-facing lens.

To install the camera:

  1. Turn off the vehicle.

  2. Clean the windshield with an alcohol wipe and allow it to dry.

  3. Separate the mounting plate from the camera.

  4. Position the camera near the rearview mirror on the driver’s side. Make sure the location doesn’t obstruct the driver’s field of vision or block the camera lenses.
     Interior view of a car highlighting a mounted camera above the rearview mirror.

  5. Peel the film off the back of the mounting plate and press the adhesive side onto the cleaned windshield. Press the plate firmly for 30 seconds to secure it.

    Note: Wait at least 15 minutes before attaching the camera to the mounting plate. This allows the adhesive to form a strong bond between the surfaces. Replace the double-sided tape if it no longer adheres to the windshield properly.

  6. Attach the camera to the mounting plate by aligning the mounting holes on its back with the hooks on the rear plate.

  7. Slide the camera sideways until it clicks into place.
     Illustration of SafetyCam Plus with an arrow indicating the direction to slide it into place.

  8. After the camera is locked in position, fasten the hex socket cap screw at the indicated location to secure the camera to the mounting plate.

  9. Secure the separate cover for the camera's SD and SIM card slots to prevent unauthorized data access.
     Illustration showing a tool inserted into the camera's SD and SIM card slots to prevent unauthorized data access.

  10. Connect the main connector to the camera, attach the I/O port cover to the camera, and tighten the screw with the hex key.
     Instructions for connecting SafetyCam Plus with labeled steps and connectors.

Tip: Cover the exposed cables coming out of the camera with the cable guide, then trim the rubber guide to the desired length with a pair of scissors.

Illustration showing a tool and scissors for cutting the rubber guide to the desired length.

Peel the 3M tape from the back of the cable guide and adhere it to the windshield.

Step 4: Adjust the viewing angles of the SafetyCam Plus

Both the road-facing and driver-facing lenses can have their viewing angles adjusted for optimal alignment. Improper alignment can prevent events from being triggered effectively.

To adjust the viewing angles of both the road-facing and cabin-facing lenses:

  1. Loosen the locking screws. 
     Illustration showing how to loosen the locking screws for the camera's lenses.

  2. Position the road-facing lens so that the entire road ahead is clearly visible within the frame, without obstruction from any part of the vehicle or camera setup.

    Note: The red line shown in the images below serves as a focus guide. The camera should be adjusted so that the road is properly aligned within this frame—neither too high nor too low.

    Comparison of road camera views showing standard and too high perspectives.

  3. Position the driver-facing lens to clearly capture at least half of the driver’s body, including the head and shoulders, within the frame.
     A driver in a car, wearing a seatbelt, focused on the road ahead.

    Note: The road-facing view should always take precedence over the driver-facing view to prioritize road visibility and event detection accuracy. Adjust both lenses accordingly to maintain this balance.

  4. After the desired angles are set, tighten the locking screws to securely fix the camera in place.

Step 5: Set up Fleet Pro

After you’ve installed your hardware, you need to match the hardware to your vehicles and drivers in ServiceTitan:

  1. Go to the navigation bar in ServiceTitan and click Fleet Pro .

  2. Click Vehicle Data. There should be a list of 10 digit numbers in the Vehicle Name column which represent the serial numbers of your installed devices.

  3. Click one of the serial numbers listed under the Vehicle Name column.
     Table displaying vehicle data with highlighted entries requiring attention for review.

    Note: At this point, you need to reference the notes you recorded regarding which device was installed in which vehicle.

  4. On the Vehicle Details screen that opens, click the Assigned Vehicle dropdown. This selection pairs the device data with the truck you’ve specified.

    Note: Trucks in this list are pulled from Settings > Trucks & Warehouses. If you don’t see a truck that you need to pair with a device, you can add it there.

  5. Click the Assigned Driver dropdown and assign a driver to the vehicle you chose in step 4.
     Vehicle details interface showing assigned driver and vehicle status requiring attention.

  6. The Status transitions to Active.


    The status indicator shows the current state as active for the system.

  7. Review and fill out the editable fields in the Vehicle Data section. These details are necessary to use alerts and events in Fleet Pro.

  8. When finished, click Save.

Repeat these steps for the rest of your installed devices.

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