Problem
You have four phone numbers that you want to port into ServiceTitan.
Solution
Porting requires a Phones Porting Specialist to assist.
Schedule a port request meeting with the telecom team by selecting a date and time that works for you.
For Basic Phones, use this link.
For Phones Pro and Contact Center Pro, use this link.
Find your Tenant ID from Settings
> Integrations > API Application Process. During the meeting, provide your Tenant ID to the specialist.
The telecom team will handle the porting process and ensure that your tracking numbers are properly tracked by campaigns in ServiceTitan.
ServiceTitan's integrated phone system that routes calls, records conversations, and connects call data to job and customer records.
What it does: Gives businesses a CSR productivity platform with call tracking, recording, and booking analytics built into the same system as their jobs.
Also called: ST Phones, Integrated phone system
Tags: Phones Pro
See the full glossary →
ServiceTitan's enterprise-grade call center product, adding advanced queue management, live coaching, and AI features to Phones Pro.
What it does: Enables multi-agent contact center operations with real-time supervision, analytics, and AI-assisted call handling at scale.
Also called: CCP, Advanced Phones Pro
Tags: Contact Center Pro
See the full glossary →
a.k.a. CCP