How to Port Numbers into ServiceTitan

Problem

You have four phone numbers that you want to port into ServiceTitan.

Solution

Porting requires a Phones Porting Specialist to assist.

1. Schedule a port request meeting with the telecom team by selecting a date and time that works for you.        

   • For Basic Phones, use this link.

   • For Phones Pro and Contact Center Pro, use this link.

2. Find your Tenant ID from Settings > Integrations > API Application Process. During the meeting, provide your Tenant ID to the specialist.

3. The telecom team will handle the porting process and ensure that your tracking numbers are properly tracked by campaigns in ServiceTitan.