Problem
The outbound caller ID is showing as the incorrect caller ID on cell phones.
Solution
The recommended process is to file through the Free Caller Registry first and then directly with each major carrier.
Step 1: File with the Free Caller Registry
Submit your business information through the Free Caller Registry.
Step 2: File directly with each carrier
In addition to the Free Caller Registry, most mobile carriers provide their own forms. For the best chance of success, we recommend submitting to each carrier:
Note: These forms are often used to remove spam flags, but they also serve as the process for registering a business Caller ID display name.
For more details on spam flags and how they affect Caller ID, here's a video from the Blue Collar Nerd.