Overview
The Event Report table provides a summary of alert events triggered by vehicles in your fleet. You can view the basic information about the alert event including the event report date and time, vehicle name, event type, and other information.
Who uses this feature
Fleet managers, dispatch managers, and dispatchers
Applies to all business types
Applies to all trades
Feature configuration
Account configuration is required to use this feature. Please contact Technical Support for details.
To get started with Fleet Pro, request a demo by clicking Get Started on our Pro Products page, or reach out to your Customer Success Manager (CSM) or Pro Account Manager.
Customize the Event Report table
You can add and remove columns in the table to customize the information you want to view. To add additional columns:
Sign in to ServiceTitan.
Go to Fleet Pro > Alerts.
Go to the Event Report page and click Edit Columns. The Edit Columns page opens.
Select the columns you want to view in the table. The report Date and Time are selected by default and you can’t remove them.
Note: You can also organize the columns' order in the table by using the drag-and-drop tool.
The Vehicle Data table columns consist of the following:Date: Date and time when the rule was broken and the event created
Note: The time zone is denoted by GMT. For example, during daylight saving, GMT-7 is equivalent to PST and GMT-4 is equivalent to EST. Make sure your device and ServiceTitan account are configured to the correct time zone.
Vehicle Name: Name of the Vehicle
Group: Name of the group the vehicle belongs to
Address: Where the event’s rule is broken
Event Category: Type of the event when the rule is broken
Event Name: Name of the event when the rule is broken
Settings: The event’s settings
Event Duration: Time the alert continued when the event happened
Click Save. The newly added columns appear on the Event Report table.
Filter the Event Report table
You can filter the report so that it's only showing the vehicles and events you want to see. To filter the Event Report table:
Go to Fleet Pro > Alerts.
Go to the Event Report page and click Filter
.
Select which filters you want to apply from the Vehicle/Asset Name, Group, Event Category, and Event Name dropdowns.
When finished, click Apply.
Want to learn more?
See Fleet Pro