Error Processing Payment Due to Unset Business Units

Introduction

Ensure all necessary Business Units are selected for credit card and ACH payment processing under Settings > Integrations > Payment Processing. Edit the Credit Card and Bank Accounts (ACH) settings and save the changes.

Problem

You are unable to process a payment due to an error message stating that one or more business units is not set up.

Solution

Workflow Summary

1. On the navigation bar, click Settings > Integrations > Payment Processing.
2. Click on Credit Cards or Bank Accounts (ACH) and click Edit on your account.
3. On the Online Payments Account screen, make sure that the necessary Business Units are selected for credit card and ACH payment processing.
4. Click Save to apply the changes.