What does Do Not Honor mean when trying to run a credit card through the website?

Problem

When you try to run a credit card through a website, you might see the Do Not Honor error code. This means the card's bank has rejected the transaction. Often this can be resolved by having the cardholder contact their bank.

Solution

The Do Not Honor error code means that the card's bank rejected the transaction without providing a specific reason. If you encounter this error, follow these steps to resolve the issue.

Resolve Do Not Honor error code

1. Try running the card again. Sometimes, a simple retry can fix the issue.

2. If the card fails again, ask the cardholder to contact their bank. The bank can provide more information about why the transaction was blocked.

3. If the cardholder is able to resolve the issue with their bank, try running the card again.

4. If the card still fails, suggest using another payment method such as a different credit card or direct bank transfer.

Remember, Do Not Honor is a common issue and often gets resolved when the cardholder speaks to their bank. For more, see Credit card error messages and declines.