Set a default cost type segment for technician

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Overview

You can set a default labor cost type segment on the technician's profile. When the technician creates a timesheet, ServiceTitan preselects the cost type, if available on the job or project. This reduces manual selection and helps keep labor coding consistent.


Who uses this feature

  • Office employees

  • Primarily benefits Residential and Commercial Construction business types

  • Applies to all trades

Feature configuration

  • Budget Codes is currently in Private Preview and available for specific accounts. It is subject to change. If you want to enable this feature for your account, join the waitlist here.

Things to know

  • The default cost type segment applies only to timesheets created after you save the technician profile.

  • The system applies the default cost type segment only if the same cost type segment is available on the job or project. If unavailable, the technician needs to manually select a cost type segment.

  • This applies to timesheets created automatically, when a technician is dispatched or arrives at a job, and manually.

Use cases

  • You have employees with specific roles, such as apprentices or foremen. Assigning their respective cost types as defaults ensures their hours are categorized correctly without manual input on every job.

  • For dedicated install crews, you set Install Labor as the default cost type segment.

  • Technicians are assigned to long-term commercial projects. Preselecting a project-specific cost type segment helps prevent miscoding, ensuring that labor hours are billed against the correct budget every time.

Set technician's default cost type

  1. Go to the top toolbar and click Settings A simple icon representing a settings gear. .

  2. In the side panel, go to People > Technician.

  3. On the Technicians screen that opens, click Edit next to the employee you want to set the default cost type for.

  4. On the screen that opens, in the Revenue & Cost section, select a default Cost TypeInput fields for daily revenue goal and hourly burden rate in a cost management tool.

  5. When finished, click Save Changes.

After you save, this cost type segment will be preselected on all new timesheets the technician creates.

Timesheet entry form showing project details and instructions for editing ongoing activities.

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