You want to confirm if a phone number is set up properly to take inbound calls and track leads from advertising.
Solution
Go to the top toolbar and click Settings.
Click Phones or Phones Pro > Phone Numbers.
Check if the phone number is listed in the Phone Numbers list.
Click Edit and ensure the Default Call Type is selected as Lead.
In the Assign Number to Target section, select Office.
ServiceTitan's integrated phone system that routes calls, records conversations, and connects call data to job and customer records.
What it does: Gives businesses a CSR productivity platform with call tracking, recording, and booking analytics built into the same system as their jobs.