What is preventing me from making adjustments on a truck and how can it be resolved?

Prev Next

Problem

You can't update or make adjustments on a truck because it is not active. The items on the truck show as negative.

Solution

Verify and activate the truck in ServiceTitan's inventory locations.

Verify if the truck is active

  1. Check if the truck is active.        

    1. Go to the inventory locations section in ServiceTitan.

    2. Look for your specific default truck among your inventory locations.

  2. Make the truck active again.        

    1. Go to the settings for your specific default truck.

    2. Find the option to change the status of the truck to active.

By following these steps, you should be able to make adjustments to your specific default truck.