Documentation Index

Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt

Use this file to discover all available pages before exploring further.

Application for Payment errors loop between two applications

Prev Next

 Troubleshooting
Role: Administrator · Accountant · BookkeeperArea: Progress Billing, Application for Payment · All versions

What you're seeing

When you try to generate a second Application for Payment, a message tells you to update Application #1 before making changes to Application #2. After you update Application #1, a new error appears asking you to either undo the changes on the estimate or refresh the AFP with the updated scheduled value. The two messages keep sending you back and forth, so you can't move forward with Application #2.

Why this happens

There is 1 common reason.

Reason 1

The sold estimate's scheduled values changed after Application #1 was created.

That leaves Application #1 out of sync, so ServiceTitan blocks Application #2 until you bring Application #1 up to date with the current scheduled value.

How to fix it

1Update and refresh Application #1, then update the Sold estimate line items

  1. On the Continuation Sheet, click Update Now on the error notification to update Application #1 before starting Application #2. This takes you back to Application #1.

 Update Now on the Continuation Sheet error notification

  1. When the confirmation message appears saying the estimate was updated after the Application for Payment was created, click Refresh the Scheduled Value.

  2. Go to the Sold estimate and make your edits to the line items.

✓ Done · Application #1 is updated with the current scheduled value, the looping errors stop, and you can proceed with Application #2.

Still not working?

Contact ServiceTitan Technical Support at go.servicetitan.com/ask with:

  • The project number and the two Application for Payment numbers involved

  • The exact text of both error messages

  • Whether the sold estimate was edited after Application #1 was created

  • Which steps from this article you already tried

Want to learn more?

Complete Application for Payment and Continuation Sheet ›
Step-by-step guide to creating and updating Applications for Payment on the Continuation Sheet.

Progress Billing overview and setup ›
How Progress Billing works and how to configure it before creating Applications for Payment.