Product overview
See Enterprise Hub in action
Manage all your tenants, streamline multi-channel service calls, automate reporting, and update your pricebook from a single location.
Setup
Use Enterprise Hub to promote greater efficiency throughout your business as you scale, simplifying the complex task of running multiple locations. Manage all your tenants, streamline multi-channel service calls, automate reporting, and update your pricebook from a single location.
Setup checklist
Read and watch to learn more
Read the sections below and watch videos to learn more about Enterprise Hub modules.
Confirm you have at least two tenants
Make sure you have at least two tenants on your account.
Contact your CSM or Onboarder to request access
Contact your customer success manager (CSM) or Onboarder (OB) to request an Enterprise Hub account. For more, see Contact Technical Support with the Enterprise Hub.
Check your email to set up a password
After you do, you will receive an email from noreply@servicetitan.com within 2-3 business days inviting you to set up an Enterprise Hub password.
Sign in to Enterprise Hub
Sign in to Enterprise Hub using your username and password. After signing in for the first time, the system will create an Administrator user with its role permissions and a Network.
Set up required permissions
In Enterprise Hub, user permissions are role-based, and managed by the Administrator. Create the role, then assign users to a role. Next, select the modules that role will be able to access and the permissions that role will have within those modules.
Required access
At least two tenants on your account. Contact your CSM or Onboarder to request an Enterprise Hub account.
Once setup is complete
Manage all your tenants, streamline multi-channel service calls, automate rollup reporting, and update your pricebook from a single location.
Not yet a customer?
Request a demo on the Enterprise Hub page for more details, or reach out to your Customer Success Manager or Pro Account Manager.
Release notes
Upcoming
Coming soon
Latest
Key workflows
Explore the core capabilities of Enterprise Hub and their documentation.
Manage users and tenants
Create users and roles. Access multiple accounts for efficient user management. Manage your tenants to centrally search and access customer records across business locations.
Manage templates with TitanExchange
Use best-practice templates created by your tenants in TitanExchange.
Reports and dashboards
Use rollup reports and dashboards to track key business indicators in real-time and get insightful analytics.
Centralized Pricebook
Use Centralized Pricebook in Enterprise Hub to manage your pricebook across all tenant accounts from a single location. This ensures consistency in pricing, services, and inventory setup across ServiceTitan tenants.
Get started with Centralized Pricebook
Learn how to set up your Centralized Pricebook and get started based on your role or business structure.
Manage Centralized Pricebook
Control which tenants can use the Centralized Pricebook, track changes, and configure push settings.
Add and update items
Add or edit services, materials, equipment, and categories for all tenants.
Set up inventory tracking
Enable inventory tracking across tenants and review synced data for accuracy.
Manage GL accounts
Assign General Ledger (GL) accounts from a source tenant to maintain accuracy.
Audit Trail and configurations
Track your records in Audit trail to view the log of changes, manage configurations, and multi-factor authentication.
Contact center, API, and Settings
Manage your web, text, call requests and call booking experience to save time and maximize cost-effectiveness. Enable API credentials on your account to own data under all the tenants.
Marketing Pro Enterprise
Build and manage email marketing campaigns in a central location for all your tenants, saving you time and effort. You can also manage your Ads tenants integrations.
Troubleshooting & FAQ
Quick solutions to common issues and answers to frequently asked questions.
Troubleshooting
Check out these troubleshooting articles for Enterprise Hub. It provides a clear, step-by-step solution.
User Management and sign in issues
Role permissions
Rollup reporting and Dashboard
Frequently Asked Questions
Check out the top five most frequently asked questions for Enterprise Hub.